Highly motivated and results-driven professional with demonstrated ability to successfully align skills and talents to achieve goals and objectives. Excellent interpersonal communication skills, proficient in fostering positive professional relationships and communicating effectively at all levels. Reliable self-starter with proven ability to consistently produce quality results, succeed in fast-paced environments and effectively manage multiple tasks. Proactive, efficient, and committed to maximizing productivity through dedication, hard work, and identifying innovative solutions to challenges.

Areas of Expertise

Collaboration & Teamwork

Managing Relationships

Problem Resolution

Strong Technical Acumen

Systems Strategy & Implementation

Component Fabrication & Installation

User Training & Support

Accuracy / Strong Attention to Detail

Disaster Recovery Planning

Test Development & Execution

Project & Operations Management

Troubleshooting & Problem Resolution

Professional Experience & Achievements

T-Mobile, 2008 – 2013

Field Engineer

Performed a broad range of day-to-day tasks to effectively manage and maintain 74 base station cell sites.

Data transfer, desk-side support, and remote takeover experience.

Received trouble tickets, scheduled client visits, and worked trouble ticket to completion.

Provided leadership, guidance and subject matter expertise as technical contributor to cross-functional teams.

Remained current in technical theory, application, and operational discipline, and utilized strong technical acumen during project-related efforts.

Communicated effectively across all levels of the organization and fostered positive professional relationships to ensure goals and objectives were achieved.

Leveraged strong technical acumen and a solid understanding of theory and application related to project management, radio access networks, backhaul to sites, signaling, disaster recovery planning and response, data services, location-based services, and telephony systems.

Build, install, and maintain rack mounted equipment.

Performed AC/DC and grounding.

CPR and First Aid trained.

Key Achievement:

Effectively managed approximately $3 million in assets and received acknowledgement for consistently achieving goals and objectives.

United States Air Force, 2001 – 2006

Systems Technician

Directed day-to-day work activities involving installation, repair, testing, and maintenance of base and field communication satellites and related systems. Served in lead technician roles during deployments to Saudi Arabia, Republic of Korea, and Kyrgyzstan in support of Operation Iraqi Freedom, among other field locations.

Supervised team of 16 USAF personnel overseeing up to 40 contract multinationals in deployed, operated, and maintained ground-based satellite and BLOS wideband, telemetry, and instrumentation systems.

Installed and tested microwave communication systems, tropo satellite support radios, multiplexes, circuit boards, receivers, and terminals. Performed diagnostic and performance analyses on systems, including troubleshooting, problem solving, decision making, and progress reporting to superiors. Prepared logs on all anomalies and means of correction.

Trained nine apprentices on R/F-microwave modules.

Education & Training

U.S. Air Force Technical Training: Theory of Basic Electronics, Computer Principles, Solid State Devices, Fiber Optics, High Power R/F Amplifiers, Software Applications, Satellite Tracking, and Servo Drive Mechanisms.

Professional Development Coursework:

Blueprint, Logic Diagram, Schematic, and Manual Interpretation

Operational Procedures of Satellite Communications Systems and Strategic Systems

Data Analysis, Equipment Testing, Network Analysis

Principles of Multiplexing, Analog to Digital Conversion, Digital Transmissions

Microwave Modules

Leadership and Supervision

Technical Proficiencies

Platforms:

Windows/ME/NT/XP; Unix, Linux

Tools:

Microsoft Word, Excel, Outlook, PowerPoint

Hardware:

Servers, switches, routers, arrays, amplifiers, receivers, fiber optics, cable, diagnostic equipment, in-house computer systems, multiplexes, circuit boards, soldering, oscilloscopes, voltmeters, Anritsu, Site Master, spectrum analyzer

Systems:

2G 3G and 4G cellular systems, Andrew, RFS, Anritsu certified, Beyond-line-of-sight (BLOS) wideband communications, telemetry, and instrumentation systems; Defense Satellite Communications Systems (DSCS), Air Force Satellite Communications (AFSATCOM), Global Positioning System (GPS), AN/TSC-100A Satellite Terminal, Flyaway Tri-band Satellite Terminal (FTSAT), Tropospheric Scatter Microwave Radio Terminal (AN/TRC-170(v)2), Microwave, MILSTAR, LAN/WAN, Lightweight Mulitband Satellite Terminal (LMST)

Programs:

Defense Meteorological Satellite Program (DMSP) and Defense Support Program (DSP)

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