CORE COMPETENCIES

Systems Integration
P&L
Plant Operations
Cost Finance & Budgeting
Quality Assurance

Strategic Planning
Cross-functional Team Management
Lean Manufacturing
Six Sigma

Program Management
Medical & Automotive Systems
Change Management
Team Leadership
Programming

SELECTED PROFESSIONAL ACCOMPLISHMENTS

Turned around failing automotive harness manufacturing plant, by implementing Toyota principles. Decided to implement Toyota Manufacturing System from scratch (demand knowledge, sales and inventory systems, MPS, MRP, culture, waste, standards, 5S and Metrics). Achieved best Productivity, Cost Per Hour, Just in Time (JIT), Parts Per Million (PPM) and Gross Margins (GM) ever in plant history (@ ECI). IMPACT: Grew from 200 to 800 employees. Increased profits to $200K per month. Recognized by customers for excellent quality, and awarded Best Improved Vendor of the Year by (CASE). Acquired new customers (Chrysler, Ford, E-Z-Go).

Led cross functional focus groups in identifying variables to enhance production turn-around times. Identified sources of variability through observation. Created several teams to focus on key contributors and led daily meetings discussing variance. Provided oversight and held teams accountable to generating improvements. IMPACT: Increased productivity, Overall Equipment Effectiveness (OEE) from 2-30%, Overall Labor Effectiveness from 20-60% (OLE) and First Pass Yield (FPY) from 60-90%in less than 6 months.

Implemented MRP/ERP system, Kan-Ban, and material synchronization through five contract manufacturing facilities. Utilized a fleet of 84 trailers to deliver in-line material kits and pick up recyclable materials and scrap. IMPACT: Provided single source for customers to receive their products.

Boosted productivity of medical device manufacturing line by introducing changes in product’s equipment. Optimized, maintained and reduced variability. Validated equipment windows of operation using proven techniques like DMAIC, DOE and SPC. IMPACT: Increased productivity of catheters by over 60%.

Spearheaded development of new program management department within Rockwell, bringing in new contract manufacturing business. Negotiated key metrics, product & service price, and terms & conditions with customers. Monitored product development using key business indicators such as material cost, and labor. Designed and created brochures, films and power point presentations to promote contract manufacturing business. IMPACT: Transferred over 175 assemblies in record time resulting in high cost savings for customers, and increased revenue in excess of $17M annually.

Decreased incoming, in-line and field failures rates through successful implementation of quality principles and systems. Implemented and successfully achieved ISO 9000, Six Sigma, QS-9000, APQP compliant for Chrysler and Ford. IMPACT: Reduced Japanese incoming, in-line and field modem rejection rate to 100 PPM from 20000 PPM by established customer audits (CAL), production monitoring system (OTM) and reliability tests (MERIT).

TECHNICAL SKILLS & SYSTEMS

APQP/ ISO 9000/ FMEA's/ SPC/ Control Plans/ TS 16949/ ISO 14000/ Design of Experiments/ QRQS/ Oracle MRP-ERP/ Toyota MS/ SAP MRP-ERP/ QAD MRP-ERP/ ISO 13485/ Gate Review/ GMP/ TPM/ Fleet Logistics/ Order Fulfillment

PROFESSIONAL EXPERIENCE

EQUINOX PAYMENTS, Scottsdale, AZ 2013 – 2014
Designer and producer of electronic payment processing equipment
General Manager: North American Service Center
Oversee all functions of the North America Service Center, including Profit & Loss (P&L) management. Formulate pricing for all service activities. Manage post-sales customer service and support center business operations, including terminal repair facility in Hermosillo, Mexico. Level load repair operations with deployment activities for new terminal hardware manufactured in Mexico or Asia. Provide support to third party authorized repair facilities located in the States.
Increase all North America Service Center P&L by expanding customer base, repair volumes, service productivity, and by reducing turnaround ordering times and cost.
Develop metrics to measure and enhance business performance indicators, including implementation of new Enterprise system (Oracle) to manage repair activities and data.
Determine and publish raw material, service, and repair pricing.
Approve repair facilities and customer service needs, and negotiate pricing.
Analyze repair data to determine trends and report to product and/or software engineering.
Review and act on MPS, inventories, RMA's and KPI's data.

JABIL CIRCUITS, Tempe, AZ 2012 – 2013
Supplier of turnkey manufacturing services for circuit board assemblies, subsystems and systems
Engineering Manager
Directed a group of engineers and technicians sustaining and providing world-class manufacturing for over 2,000 electronic assemblies with complex box builds. Managed supporting manufacturing needs for over 17 customers in three business sectors (Medical, Industrial and Aero-Space). Provided prototypes and NPI's. Overhauled the layout of the entire facility.
Created BOM's, documentation, work instructions, machine programs, and process activities for 9 SMT lines, 5 wave solders, and multiple assembly lines in a 200,000 SFT facility with over 1500 employees.
Administrated Total Productive Maintenance (TPM) activities for over 1800 pieces of equipment.
Supervised deployment of new products and controlled manufacturing needs for customers through program managers, product engineers, and technicians.
Assured aero-space and medical quality and industry standards and regulations were met.
Performed walk-through with multi-level, cross-functional personnel to pinpoint activities needed to improve productivity, quality, FPY and reduce cost.
Collaborated with customers product, quality and manufacturing needs.
Scheduled and supervised equipment, process, and product validations. Reviewed maintenance needs and negotiated free equipment time.
Discussed all documentation needs with department heads and acquired specifics from operators. Aided in the manufacturing documentation creations for new products.

CR BARD, McAllen TX/ Reynosa, MX 2008 – 2012
Manufacturer of medical devices
Project and Engineering Manager
Managed business operations and quality for two Bard divisions and three key product lines. Transferred product lines from other facilities utilizing Gates Review methodology. Selected, installed, and validated manufacturing equipment.
Improved equipment and manufacturing processes by optimizing process windows of operation using SPC.
Validated manufacturing equipment, process and products.
Orchestrated cross-functional, multi-level meetings with customers to report transfer and validation progress.
Reviewed documentation progress and translation to satisfied FDA, ISO 13485, GMP and CR Bard standards and requirements.
Evaluated quality and SPC manufacturing results to report and react trends.

ECI, El Paso, TX/ Juárez MX 2006 – 2008
Automotive and Agricultural Wire Harness Manufacturer
Plant Manager
Led 750-person plant operations manufacturing wire harnesses for agriculture and automotive markets. Grew specialty wire harness business, and managed P&L.
Retained customers by reducing quality defects and cost. Increased productivity and shipped products on time.
Grew business by developing cost effective harnesses to existing and new customers. Improved plant COGS.
Walked through the plant to evaluate operations.
Implement Toyota manufacturing system in record time.
Analyzed customer complaints in order to make organization, product and process changes. Attended and participated in MPS, Engineering and Quality meetings.

IOS, El Paso, TX/ Juárez MX
Laborgistics; Contract Manufacturing, order full-fitment and logistics integrator 2002 – 2005
VP of Operations
Oversaw P&L for five facilities and two warehouses. Ensured proper execution and delivery of order fulfillment departments. Managed material delivery logistics utilizing 84 box trailers. Assured material synchronization and manufacturing of core products to our fulfillment organizations. Reduced COGS in all manufacturing lines.
Created, established and reported to upper management a new set of comprehensive performance indicators by facility and by product type.
Examined, analyzed, and acted upon KPI and product GM's through the plant managers. Changed necessary organization, process, line and equipment systems to optimized manufacturing costs.
Increased profit on all facilities by reducing manufacturing waste, increasing favorable purchased price variances (PPV), reducing inventories, and combining operations through the facilities.

ROCKWELL/ CONEXANT, El Paso, TX
Telecommunications, GPS, wireless designer and manufacturer Prior to 2002
Various Roles
Grew contract manufacturing business utilizing 61 sales representatives in 147 sales offices and four international distributors. Managed program management department and contract manufacturing customers. Directed quality department, implementing ISO-9000, QS-9000, and became APQP compliant for Ford and Chrysler. Created and managed first test engineering department. Led engineering department and document control. Oversaw manufacturing operations.
Reduced or eliminated customer complaints, product field failures and rejections.
Assured manufacturing of a robust and very reliable product to increased our guaranties up to 5 years.
Worked with semiconductor engineering groups to optimized product functionality and micro-processors integrated circuits (IC's).
Helped other Rockwell facilities get ISO-9000 certified and advised them on state-of-the-art manufacturing techniques utilized to solved complex IC soldering and testing advances.
Walked the floor with a cross-functional, multi-level team identifying opportunities to change.
Measured and reported progress to team, allowing operators to participate and resolve most of the manufacturing issues. Attended and participate on financial, staff and departmental meeting.

EDUCATION

Bachelors of Science in Electrical Engineering
University of El Paso, TX

Coursework completed for Master of Science in Electrical Engineering
University of El Paso, TX