Technical Skills

Electrical Engineering Software:
Auto Cad 2005/xxx-xxx-xxxx--P-Cad
Multi Sim

Operating Systems:
Windows XP
Windows VISTA
Windows 7
Linux Centos

Remote Applications:
Dameware
Bomgar
Remote Desktop
Proxy

Servers:
VM Ware
Proxy Server
Dell PowerEdge (Serverxxx-xxx-xxxx)

Programming Languages:
Python
JavaScript
RedHat
Pearl
C#, C, or C++

Domain Services:
Active Directoty (AD)

Ticketing System Tools:
Foot Prints
Service Now

Experience

MODIS/AIG                                      

IT Support Svcs Assoc II
As an Information Technology Support Services Associate Level 2, I recover Microsoft Outlook OST files, PST files and I archive Outlook folders for better performance. I reset end-user remote account passwords using the Radius web-based tool. I am a liaison between departmental end-users, technical analysts, information technology analysts, consultants and government organizations that are currently working with Modis/AIG. I assist in the design, configuration, testing and maintenance of case management systems and support remote end-users with functionality, access, and connectivity issues. I Provide support for domain users on manufacturing and other user interface systems using the Bomgar remote application tool to test software. My interactions, work notes, and requests are recorded in Service Now.

L-3 Communications Link Simulation & Training​                          

System Administrator
 
I built F-16 loads & test loads by compiling multiple codes which require Linux script-level programming using Perl, Red hat, & Python. I installed new peripheral service settings, directories & project/operational requirements. I have taken the project management role for system-related projects, I have maintained existing infrastructure systems which required a combination of administration and Perl/Python script-level programming skills.

  
 
Information Security Engineer
 
I identified an annual work plan to achieve security goals and objectives consistent with the department’s strategic plan. I lead in the development of information security policies, standards, guidelines, procedures involving hardware and F-16 software programs, and processes to protect data from being hacked, copied, corrupted or deleted. I received a government security clearance while employed for this company.

Desktop Support Technician​        
 
I imaged operating systems, diagnosed and repaired Computers, Monitors, & ShorTel Telecommunications devices, and assisted in maintaining LAN/WAN records. I tracked work orders and managed/maintained work orders using the Foot Print ticketing system. I worked closely with User Support, IT Operations, and Systems Engineering teams.

Education and Training

Bachelors of Applied Science-Electronic Communications & Engineering Technology​​        

Red Hat Enterprise Linux 6 Certificate

References available upon request