User Support Specialist

Self taught computer and electronics repair followed by a year at American Commercial College to obtain my CompTIA A+ Certification. Worked for SRG at Sheppard Air Force Base for three and a half years after college before getting caught in the government cut backs.

Last Resume Update September 20, 2014
Address Archer City, Texas
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Resume File Jimmy-Resume-gov.docx 14.54 kB
Spanish Speaking? No
Willing to Relocate? Yes
Years Experience 3 1/2


Systems Research Group
Computer Assisted Instruction (CAI) Lab Proctor
Mar 2010 - Dec 2013

Enter commands and observe system functioning to verify correct operations and detect errors, Identify and help resolve network issues, Set up equipment for student use, performing or ensuring proper installation of cables, operating systems, or appropriate software, Install and perform minor repairs software following design or installation specifications, Refer major hardware or software problems or defective products to vendors or technicians for service, Maintain records of daily data communication transactions, problems, or installation activities, Proctor exams, Oversee the daily performance of computer systems, Answer user inquiries regarding computer software or hardware operation to resolve problems.


American Commercial College
CompTIA A+ Certified
Feb 2009 - Sep 2009

Learned about electronics, computer, and network troubleshooting and repair; Computer assembly; Software installation and maintenance; Earned CompTIA A+ Certification; Learned to use computer and electronics repair and maintenance tools.

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