Language Layer: Algorithms
B.S. Computer Science, Oakwood College– Huntsville, AL 2004
OS Layer: Windows Server
Language Layer: C++, Visual Basic, Java, Algorithms

professional experience

J.F. Drake State Community and Technical College – Huntsville, AL 2010–2014
Adjunct Professor of Information Systems
Trained students in Microsoft Office Suite including Word, Access, PowerPoint and Excel
Taught networking protocols, Programming Language theory
Corrected hardware and software malfunctions while fulfilling primary duties

SirsiDynix – Huntsville, AL 2008–2010
Associate Applications Support Specialist
Earned multiple service awards for providing customers with exceptional troubleshooting, communication and documentation
Created repeatable solutions for Windows and Linux server operating systems as well as for Windows and Mac desktop system
Managed multiple concurrent IT crises, concerns and questions to full client satisfaction

EMCO Technologies – Madison, AL 2007–2008
Helpdesk Analyst
Attained high level government Security Clearance for NASA
Earned multiple service awards
Reset an astronaut's password when he forgot it while up in space

SELECTED ACCOMPLISHMENTS

Simultaneously an Adjunct Professor at Oakwood University and Drake State Technical College with comparable experience and accomplishments. 2011-Present
Served in community service and relief efforts domestically and abroad, including post-9/11, New York and rural Africa.
Attained Certifications with Microsoft Windows XP Configuration and Troubleshooting.
Self taught HTML and CSS website development and search engine optimization
Developed cost saving strategies and procedures for local technical support enterprise

Justin M. Kelly
xxx-xxx-xxxx ▪ 19719 Mission Pines Richmond TX 77406 ▪ xxx@xxx.com