Level 2: technical support analyst
Knowledge in application /software installs.
Diagnostics and Documentation
Help desk support
Troubleshooting:
Routers
TCP/IP
WAN
Active Directory
Windows XP, Vista, 7, 8 and Mac OSX
Browsers: IE, Chrome, Firefox, Safari
Virus detection
Printer installations
Peripherals
Software Applications
Network, internet, VPN connections
VoIP
Cell phones: iPhones, Android
Tablets: iPad, Android
| Last Resume Update | September 9, 2014 |
| Address | San Antonio, Texas |
 Locked | |
| Phone Number | Locked |
| Resume File | KL-Resume-1.docx 16.73 kB |
| Years Experience | 4 years |