Familiar with web technology, HTML and CSS.

Software and Operating System diagnostics: Windows XP, Vista, 7 and 8.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

WORK HISTORY

SECURITY OFFICER - SECURITAS
2013 - Present

Routinely conducted security patrols in fire routes and high-security areas.

Monitored entrance gates and escorted and directed visitors to their proper destinations.

Provided immediate response to medical and emergency alerts.

VOLUNTEER/FREELANCE HELP DESK SUPPORT
2012 - Ongoing

HP Printer Installation/Configuration/Repair.

LAN Network Configuration/Troubleshooting, Wireless Network Configuration/Troubleshooting.

Desktop Workstation Support: Imaging, Windows XP, Windows 7 Software Configuration/Troubleshooting.

Hardware Installation/Repairs.

Utilize remote desktop to troubleshoot and fix user’s computer related issues.

Installing and configuring peripherals, components and drivers.

Managing and maintaining PC’s, Routers and Switches on a server.

Line operator - pittsburgh glass WORKS
2009 - 2012

Operated multiple CNC machines that produced automotive glass windows to certain specifications set by the customer.

Set controls and regulated speed, feed, coolant flow and pressure of cut.

Identified machine malfunctions and resolved them using troubleshooting techniques. 

Ensured quality of the production by making adjustment on controls and operating devices

EDUCATION

NORTH CENTRAL STATE COLLEGE, MANSFIELD, OHIO
(DIGITAL MEDIA TECHNOLOGY WITH COMPUTER SCIENCE ELECTIVES)

Studied print advertising, video production, web page building, computer networking and programming.

Madison Comprehensive High school, MANSFIELD, OHIO
(INFORMATION TECHNOLOGY / GENERAL STUDIES)

Studied how to maintain computer systems in local area and wide area networking environments.

Internal components installation with software and hardware troubleshooting based on the user’s standards.

Server maintenance and troubleshooting.

REFERENCES

Christopher Clever

Microsoft Orlando, Manager
xxx-xxx-xxxx

Andrew Heuss

Columbus, Ohio
xxx-xxx-xxxx

Jacob Windsor

Mansfield, Ohio
xxx-xxx-xxxx