Education January 1993 – December 1993
Universidad Interamericana de Puerto Rico – San Juan Campus
Business Administration
(20) Credits

June 1988 – May 1991
Universidad Interamerica de Puerto Rico – San German Campus
Bachelor in Science with major in Electronic Engineering Technology

August 1986 – December 1987
Universidad de Puerto Rico – Mayaguez Campus
Bachelor in Science - Civil Engineering Department
(38) Credits

August 1983 – May 1986
Escuela Superior Vocacional – Dr. Pedro Perea Fajardo
Course: Industrial Electronic

Training July 2005
BICSI
Telecommunications cabling installation
Certified Installer Level 2

August 2000 - February 2001
Cisco Networking Academy
CCNA Certificate #xxx-xxx-xxxx98
March 1993 / March 1997
Lucent Technologies
Business Communications Systems
Merlin Legend and Merlin Mail – Installation and maintenance

October 1993 / May 1995
Global Business Communications Systems
Definity Communications System G3i – Installation and
maintenance

Professional 2011 at the present
experience System Technician
NorComm Telecom, LLC. – Bayamon, PR
Planning and coordinate new installations with the customers. Perform
site survey for new installations. Perform maintenance, repairs add on
installations for PBX and Key telephone systems .

1999 – 2011
System Engineer
Norgen Communications, Inc. – Bayamon, PR
Responsible to coordinate and planning new installations . Support for
the sales department .

1996 – 1998
Support Engineer / World Services International / Lucent Distributors
World Services International – San Juan, PR
Responsible to support technical personnel. Responsible to be involve
in the implementation of new installations. Major problems solve at the
customer premises, minor situations solve by phone performing remote
programming.

1993 – 1996
Field Service Technician
AT&T of Puerto Rico – San Juan, PR
Responsible to coordinate and installed new telephone equipment at
customer premises. Maintain and repair telephone systems supported
by the Field Service Department.
Awards October 1994
Quality Team Spot Award
Honoring and recognizing employee
AT&T of Puerto Rico

May 1991
Magna Cum Laude – Bachelor Degree
Universidad Interamericana de Puerto Rico

May 1998
Recognition of outstanding academic achievement and meeting the
standards of the presidential fitness awards program by the President
Ronald Reagan.

References available upon request