CERTIFICATIONS

CCNA, Network+, Security+. Currently pursuing CCNP certification

TECHNICAL SUMMARY

Operating Systems: Windows Server 2003/2008/2012, Windows 2000, XP, Vista, 7, 8, Red Hat Linux

Software: Office 365, Microsoft Lync, Microsoft SharePoint, Microsoft Word, PowerPoint, and Excel, Outlook, Lotus Notes, Active Directory, AutoCAD,

Hardware: Dell and HP servers. Cisco 2921 Routers, Cisco 2600 switches, SonicWALL Firewalls, Cisco 5505/5510 ASA Firewalls, and Dell, HP, Toshiba laptops and desktop computers. Also Cisco Meraki wireless access points.

Networking: Cisco switches and routers.( ACL, VLANs, PPP, EIGRP, OSPF, ISIS, IPv6, RIPv1/RIPv2, VTP, and STP), Firewalls (Cisco ASA, VPN, Cryptography),

EXPERIENCE

Network Administrator/Network Engineer
2/2014 – 5/2014 Lazorpoint (Contract)

Assisted in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications

Managed, configured, created, and modified Exchange mailboxes and distribution lists using Microsoft Exchange 2007, 2010, and Office 365.

Review, clean-up, management and configuration of SharePoint accounts and sites. This portion of the role will work closely with an Active Directory administrator if they are separated.

Managing SharePoint permissions and overall server health and functionality

Worked proactively in identification of top recurring incidents. 

Assisted with development of incident process documentation & incident reports

Established network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols

Administered Windows Domain Controllers and Small Business Servers for new clients.

Managed and Configured Sonicwall, HP, Cisco 7200 series, Cisco 1800 series, and Cisco 3400 series routers. As well as Cisco 2600 switches.

Performed managed and scheduled backups using Datto and Symantec Backup Exec tools

Handled and performed troubleshooting for incoming user requests and infrastructure alerts/errors.

Network Administrator/Network Engineer
6/2013 – 11/2013 Aerocontrolex (Contract)

Maintained Win7 and Win XP Support for Internal and remote clients located in South Euclid, Oh.

Desktop Windows XP to Windows 7 Deployments

Desktop support and Breakfix Dell printers and Zebra label printers.

Repaired and worked on various Lenovo T410, T430 & HP elite 8440, 8000 laptops and desktops troubleshooting.

Any known wireless issues, I used Cisco Anyconnect and Ms Lync for soft phones with headsets.

Replaced LCD screens on laptops and worked with VMware Service Manager v9.1.4,

Command v8.5.4 and hardware inventory management software for asset management.

Removed MacAfee encryption errors off idle desktops and laptops for inactivity.

Network Engineer
9/2012-2/2013 Windstream Communications (Contract)

IT Network/Design team member supporting enterprise networks of multiple ISP Level companies (Windstream, McLeod, Paetec)

Oversaw network and equipment upgrades to include IOS, CatOS image upgrades, and configuration changes.

Documented network problems and changes working in diverse management environments.

Quickly resolved all IP network issues to reduce waste and downtime while also ensuring client Service Level Agreements.

Configured and implemented Remote Access Solution: VPN

Implemented CiscoSecure Access Control Server (ACS 3.0) for Tacacs+/ Radius

Build and maintain network infrastructure Visio documentations for Clients

12/2012 – Present IT Consulting/Network Engineer
Northeast, Ohio

Provide IT consulting services for small and medium sized business

Configured CCTV and Remote Network Surveillance for several businesses

Configured multi-homed Internet connection using BGP on Cisco 3745 routers

Set a DMZ to isolate a local web server from the rest of the internal network

Configured DNS, DHCP, and remote VPN services for a LAN

Worked proactively in identification of top recurring incidents. 

Assisted with development of incident process documentation & incident reports

Network Administrator/Network Engineer
05/2011 - 8/2012 Simplex-IT

Act as the IT Administrator for small and medium sized businesses

Managed and Monitored LAN and WANs using Level Platforms and Spiceworks management software.

Part of a team that deployed a network migration of 250-300 computers, 12 routers, and 15 Servers.

Review, clean-up, management and configuration of SharePoint accounts and sites. This portion of the role will work closely with an Active Directory administrator if they are separated.

Managing SharePoint permissions and overall server health and functionality

Worked proactively in identification of top recurring incidents. 

Assisted with development of incident process documentation & incident reports

Managed, configured, created, and modified Exchange mailboxes and distribution lists using Microsoft Exchange 2007, 2010, and Office 365.

Managed and Configured user accounts, groups, computers, file permissions, drive mappings, print services, and certificate services for various Active Directory Domains, and Forests.

Configured VPNs, Firewall Polices and ACLs on Cisco routers, PIX Firewalls and ASAs.

Configured Remote access VPNs for clients to access work network remotely.

Performed Several Windows XP to Windows 7 workstation migrations. Including file, settings, account, and permissions transfers.

Installed and administered Mail, DNS, DHCP, and Web servers using Windows Server 2003/2008 operating systems.

Deployed Windows Domain Controllers and Small Business Servers for new clients.

Managed and Configured Sonicwall, HP, Cisco 7200 series, Cisco 1800 series, and Cisco 3400 series routers. As well as Cisco 2600 switches.
Performed managed and scheduled backups using Shadow Protect and Efolder.

Performed Exchange Server and Office 365 email migrations, and IPhone/Android email setup.

06/2010 – 4/2011 PNC
Cleveland, Ohio

Provides first-level contact and problem resolution for users in a Windows XP/2000 environment. Duties and accomplishments include:

Reset passwords for various systems including Active Directory, third party, and custom developed software.

Utilized Knova and a custom developed helpdesk knowledge bank system to quickly resolve issues.

Utilized Infoman to create and respond to helpdesk tickets.

Troubleshoot computer, printer issues over the phone and through remote desktop connection.

Provide support for Windows 2000, XP domain environment.

Performed Blackberry mobile device activation, email setup, and support.

Performed Outlook and Lotus Notes email support and troubleshooting.

10/2007 – 9/2010 Self-Employed
Bedford Heights, Ohio
Help Desk
Computer Repairman/Network Support

Set up Small Office/Home Office networks (Routers, Switches, Printers, Copiers, and WAPs)

Built and repaired PCs and laptops. Fixing and setting up various types of network connections

Installed and upgraded various Windows operating systems.( 2000, XP, Vista, 7)

06/2003 – 9/2010 US Army

Akron, Ohio
Water Purification Specialist
Worked with machinery to purify waste and contaminated water.
Handled storage and distribution of water via ROPPU machines, water pumps, and water pipes

References