My resume that highlights my ability, knowledge and expertise in computer technologies, hardware/software and admin assistant support. During my time at Houston ISD, I was able to move into an admin assistant role in technology support for our online Learning Management System supporting 20,000+ employees. We provided support through email and phone to our teachers in regards to our online learning management software, providing password resets, roles and permissions, course enrollments and account creations, and overall basic tech support. That also included revamping online courses and light HTML knowledge. I have also completed the CompTIA A+ and Network+ certifications, in addition to many more that I look forward to obtaining, as I am always eager to continue to learn new skills.
|Last Resume Update||September 19, 2014|
|Resume File|| MaHenson2.pdf 66.67 kB|
Online Technical support for district-wide online learning system, including but not limited to, creating accounts, enrollments, password resets; RAID storage, and media manager, and LTO-5 tape back-ups. Audio/Video set-up on live events; Articulate Storyline for building online courses;
Video Production: voice over recordings, media conversions, boom operator, grip and equipment set-up, assistant editor.
Worked on various National commercials, photo shoots, and independent movies in a variety of duties: video assist playback, grip, art department, boom operator, editor, videographer, camera assistant, production supervisor assistant, script supervisor; live video events and set-up.
Various responsibilities as a desktop support technician including updates for hardware and software, built new desktops, updated the website, basic HTML, digitizing logos and creating sales flyers for print and distribution, photo editing, and restoration.
Class involving networking, virtual routers, switches and configuration.
Wanted to refresh on new hardware and overall desktop knowledge
Audio and video production- news gathering, sports; video editing and camera