M: 1- 910 -6
20-7968

H:xxx-xxx-xxxx

xxx@xxx.com

Typing - 72 WPM

Job History

Electronics Technician in the United States Navy –xxx-xxx-xxxx

I serviced UHF and HF radios and antenna, preformed PMS on multiple pieces of equipment and did on call repair work for flight deck radios and helmets and also the captains radio on the bridge. I also stood by to perform emergency maintenance

on the radio on the flight deck of the aircraft carrier USS Kitty Hawk while planes were taking off and being received. I preformed many jobs from general service and repair to testing signals and adjusting broadcast equipment in a high stress environment
,
usually very high up on the mast of the ship where I required a safety harness. I also preformed many various janitorial and custodial jobs around my ship and/or offices while in the navy, from stripping and waxing and general cleaning.

Reference - Matthe w Vechik - Previous supervisor, Petty Officer first classxxx-xxx-xxxx

Environmental Services at New Hanover Regional Medical Center –xxx-xxx-xxxx

I maintained the working condition on all floors of the hospital from the reception area to the patient ’ s ro

om and surgical areas. Maintained sanitary conditions and collected linen and trash from all floors, moving large amounts of equipment safely around the hospital and responding to emergencies around the hospital to ensure patient and staff safety from env
i ronmental and biological hazards.

Nuclear Fuel Manufacturer at GExxx-xxx-xxxx

I worked on a grinder producing uranium pellets for nuclear fuel rods and was responsible for loading, running, and checking output for quality. I had to keep the machine runnin
g while filling and emptying the uranium trays and quality checking the finished product before sending it to be placed into the fuel rods all in a timely manner while also maintaining a safe and clean work environment due to the nuclear material being pr
o cessed.

Customer service representative for Presidium Learning –xxx-xxx-xxxx

I answered phones for Presidium which fielded calls from many colleges and K-12 schools across the country using online systems and databases to track information like grades, scho
larship results, and deposits. I had to adjust my information depending on the school that was calling in so I had to stay proficient in all systems that each school used and follow the different privacy policies put forth by each school as well. I assist
e d students as well as teachers with online classroom tech support and general information.

Customer service and sales rep for T-mobile USA –xxx-xxx-xxxx

I answered phones for customers calling in from almost every queue from business to tech support, helpin
g customers with billing and system issues as well as supporting signal issues and sending out engineers to various locations to investigate outages. I had to educate customers in basic use of their phones as well as more advance procedures, having to wal
k
customers through difficult procedures over the phone successfully. I also received service and sales training and am certified for a sales position from C3. I had to investigate the customer ’
s account and determine what sales offer would be best tailore d to them and learn how to overcome customer hesitations on a case by case basis.

Call Center Sales Rep - SMG Wilmingtonxxx-xxx-xxxx

I handled outgoing calls to customers on our lists to offer new diabetic equipment. This was a comission only job. We worke
d for multiple providers and had to adjust our dialouge per call based on our on-screen promtps and push sales on every call.

IT Coordinator -
Digital Grapevinexxx-xxx-xxxx

I maintained the operation of various PCs and preformed many different data entry
and database related tasks related to but not limited to networking and IT support.

Satellite Installation Tech – 2012 -
2014

Operated company van, surveyed homes for optimal system instillation, and installed system according to company policy.
Attached Satellites to customers houses, ran lines into homes for tv and for internet. Used GPS and
Inclinometer to find Satellites and best line of sight for best possible signal.

Education –

High school diploma

College equivalent courses in the US Navy. Electronics repair and maintenance.