Desing and development fixtures.

Costumer support by phone calls and on site.

PROJECTS

Telvista. Call center, Tijuana, mexico. From: august / 05 to august/ 06

Tech support agent.

Tasks & Responsibilities
Help costumer with connections and confuguration of DSL equipment (verizon) by pone.
Créate trouble tickets about any issue of the calls.

Samsung mexicana. manufactury , Tijuana, mexico. From: august / 06 to january/ 09

Automation engineer.

Tasks & Responsibilities
Preventive and corrective maintenance of automated machinery (hydraulic, electrical and mechanical )
Automate adjustment equipmet and production lines.
Design and developement of fixtures.
Train people on new machinery .
production support
Relocation of machinery for resource optimization. (hydraulic, pneumatic, electric.)
Supervision of staff in charge of machinery.

Loc-jack . gps tracking sistems , Tijuana, mexico. From: may / 09 to april/ 10

Tech support supervisor.

Tasks & Responsibilities
I lead tech support staff,
Programming gps devices (hiper terminal)
Train coutumers to use our platform
Schedule instalations, supports, training.

International rectifiers. manufacturing , Tijuana, mexico. From: april / 10 to july/ 12

Maintenance enginner.

Tasks & Responsibilities
Preventive and corrective maintenance of semiconductors equipment. (delvotec, orthodyne, ASM)
Reprogram equipment (Windows base)
Train people on new machinery .
Clean room environment.
Dismantle, repair, adjust, assemble, equipment or machinery following repair manuals, layouts, diagrams or operations
Repair of industrial (mechanical, electrical, electronic) equipment performing the root cause analysis.
Assess the complexity of the problems to prioritize daily emergencies minimizing dead time and maximizing production.
Continuous improvement approach for corrective maintenance.

BBG wireless usa. And 3s network , USA. From: july / 12 to november/ 13

Field engineer. (TN visa)

Tasks & Responsibilities
Upgrade of celular tecnology (t-mobile, at&t, cell one, sprint, verizon)
Climb towers up to 300 ft and replace or install new equipment.
Configuration of equipment (Nokia, ericsson)
Anritsu and fiber testing.

Cablemas From may 14 / actual

Tasks & Responsibilities
Tech support and customer care (business customers)
documentation control (fiber optics)
Monitoring and / or assign problems reported by customer to the relevant areas
Bringing history reports / troubleshooting of each client.

Certifications and Continuing Education
Programmable Logic Controller (PLC).
Solidworks
Delvotec machinery
Lopez Madrigal Octavio Ivan
Electronic engineer
‘