SUmmary of Technical Skills:

Network Protocols         Project Planning            WAN Technology          Active Directory

Microsoft Desktop        Linux                            Graphics                       IP Subnetting

LAN/WAN                     TCP/IP                          PC Hardware                 Virtual Machines

• Configure group policy and local security policy
• Manage files and directories
• Database management
• Install and configure network protocols
• Administration of shared folders, Active Directory, group policy and user accounts
• Router configuration and troubleshooting
• Identify areas of operation which need upgraded equipment such as modems, fiber optic cables and telephone wires
• Solving problems of hardware and software communication
• Installation, troubleshooting and proper removal of cabling (cat5 and cat5e)
• Hardware Installation: Ram, Graphics Cards, Hard drives, and NIC Cards
• MS Office Suite: Word, Excel, PowerPoint, Access, Project and data entry

Work Experience:

1/2010 – Present           Carano Solutions                                                                              Warren, OH

Owner/Systems Support Technician

• Assist Systems Support Technician in completing multifaceted responsibilities to configure, install and administer, network infrastructure and telecommunications systems
• Administrative responsibilities including the addition and changes to user desktops and email accounts.
• Configure and maintain two domain controllers and LANs, including upgrades.
• Install and configure other types of peripherals needed throughout the campus.
• Actively provide desktop, configuration and phone support for software and hardware
• Make recommendations for hardware upgrades
• Manage user accounts and profiles

1/2012 – present            FedEx Ground                                                                         Youngstown, OH

Driver

• Delivery Service to business and residential
• Inventory control/Scan products for delivery

1/2010 – 1/2012 Steak and Shake                                                                       Youngstown, OH

Manager

• Hire and train new employees
• Insure efficient operations

1/2008 – 1/2010              Radio Shack                                                                                Youngstown, OH

Manager

• Manage operation/Promote sales
• Onsite Computer repair

Military Experience:

2005 – 2008                     US Army