Special expertise with Project Development and Management involving political and logistical analysis, administrative support and a broad range of operational leadership.
Strong ability as a networker and community engager, with the analytical skills necessary to define and promote initiatives that utilize resources from all available sources.
Exceptional communicator, recruiter and leader.
Excellent track record of Information Technologies’ problem solving and troubleshooting.
WAN / LAN
University of Cincinnati, Cincinnati, Ohio 2013
Provide Tier Two level Help Desk support for technology issues including entering call tickets into the Problem Tracking System, documenting recommendations and actions taken, and tracking ticket through to closure.
Maintain and support end-point devices such as Window/Apple/tablet/smart phone devices, operating systems, multimedia systems, desktop applications and (but not limited to): installation, troubleshooting, repairs, configuring, and upgrades.
Provide Tier 2 support for Blackboard for faculty and students
Cincinnati City Council, Cincinnati, Ohio 2011
Chief of Staff
Reported directly to Councilwoman Amy Murray
Managed scheduling, itinerary, phone and email correspondence
Drafted/edited speeches, news releases, statements, op-ed articles, letters to the editor, briefings, testimonies, position papers and newsletters
Served as an authorized spokesperson and charged with development and implementation of communication and marketing strategies
Hamilton County Board of Elections, Cincinnati, Ohio 2008 - 2012
Tested and calibrated each electronic voting machine for upcoming election
Managed 20 polling locations during Election Day, ensured proper staffing and adherence to operational regulations
Provided ongoing technical support
Citizens for Amy Murray, Cincinnati, Ohio 2009 - 2011
Spearheaded the campaign to elect Amy Murray to Cincinnati City Council
Created and implemented an election plan involving personal appearances, conception and distribution of literature, press releases, yard signs and billboard placement, and a television media buy
Directed the daily campaign operations including recruitment and implementation of over 100 volunteers
Built, maintained, and updated a website that was used as a public communication interface and an organizational tool for volunteers
McCain - Palin Hamilton County, Cincinnati, Ohio 2008
Led efforts to recruit, train and supervise volunteer efforts for the 2008 presidential election
Identified and participated in community outreach events
Determined volunteer allocation at polling locations for Election Day
Jim Palmer & Associates, Cincinnati, Ohio 2004 - 2007
Developed revenue forecasts by analyzing and reporting market and industry data
Maintained strong customer, representative and distributor relationships
Grew Firm’s distribution clientele by 4%, increasing revenue 7%
Glenview Golf Course, Cincinnati, Ohio 2001 - 2004
Golf Course Manager
Managed and directed daily operations at one of the Tri-State’s leading golf facilities.
Coordinated with the General Manager, the Director of Golf Operations, and Greens Superintendent.
Trained and scheduled a staff of over 80 seasonal and full time employees, planned and coordinated an active tournament schedule.
Cincinnati State Technical and Community College, Cincinnati, Ohio
Major: Project Management
Degree: Associate of Applied Business-A.A.B.
Graduation Date: August, 2014 GPA 3.76
Core courses: Project Management, Principles of Management, Excel, Business Law and Professional Practices, Financial Accounting, Project Risk Assessments, PMP Exam Prep
Technical Writing, Structured Query Language (SQL), Mobile App Development, HTML / CSS
Dean’s List Honors: Spring 2013, Summer 2013, Fall 2013, Spring 2014,
2014 Surge Scholar Athlete of the Year (Highest Grade Point Average of all Athletes)
2014 NJCAA Academic All American Award
AREAS OF STRENGTH
Scheduling / Itineraries
Punctuality / Reliability
|Last Resume Update||October 6, 2014|
|Address||United States of America|
|Resume File|| Ricky-Dumont.docx 22.18 kB|
|Willing to Relocate?||Yes|