
• Design & layout Equipment for central office.
• Engineer Furnish & Install (EFI)
• Power and Alarm system
• Detail Engineering
• Group Team leader
• Mentor and Checker
• Quality Consultant and Member of Internal Quality Team
• Extensive Site Survey Performance for the customers
• Firm Price Quote for material to be ordered for customer
• Provide Extensive customer Service with problem resolution for AT&T, SNET, Bell Atlantic, Tellabs
PROFESSIONAL EXPERIENCE
West Corporation, Niles, OH 04/2014-Present
Care/Technical Associate
• Responsible for receiving and processing incoming phone
Calls for dedicated clients
Simco Management, Boardman, OH 11/2011-03/2014
Maintenance Technician
• Make apartments ready for rental
• Complete resident service calls
• Updating existing electrical systems
• Install drywall, painting, basic carpentry and pluming work
C&K Investment Group, Youngstown, OH 02/2009-Presenly
Owner/Operator
• Purchase and restore residential dwellings
• Updating existing electrical systems to meet local codes
• Install drywall, painting, basic carpentry and pluming work
Ajax Magnethermic, Warren, OH 06/2009-09/2009
Power Supply Assembly
• Read blueprints
• Layout, prepare and assemble electrical components
• Install electrical and mechanical components into cabinets
• Ensured quality by following equipment drawings, shop practices and procedures
Advanced Network Services, Inc. Menands, NY 01/2004-02/2009
Account Project Engineer
• Manager of customer accounts
• Supervise Detail engineers and assign work accordingly
• Generated quotes using AT&T building blocks from site survey result that insured receipt of accurate revenues.
• Ensured quality by providing quality checks of detail specifications and quotes
• Interfaced with installation, project management and tactical engineering to resolve field issues regarding specifications
• Care coordinator and estimator for firm price quote for customers
Advanced Network Services, Inc. Menands, NY 11/1999-01/2004
Senior Detail Engineer
• Engineered DS1 and DS3 digital transmission circuitry for AT&T
• Generated detail engineering specification for the deployment of Nortel, Fujitsu, Sync, and Cisco 15454 equipment that increased AT&T network capacity
• Proficiency in AT&T Tab/db, Granite and EIU builder
• Interfaced with site surveyor to ensure accurate survey results
• Role of planner, writer, checker and mentor to other engineers
Lisn, Inc. (Orius) Amherst, Ohio 09/1996-11/1999
Detail Engineer/Central Office Installer
• Space planning for AT&T central office telephone equipment
• Extensive sites survey performance
• Generated detail engineering specification
• Engineered and installed fiber optic and cable rack management system
• Engineered and installed Ds0, DS1 and DS3 transmission circuitry for AT&T
MILITARY
Organizational Maintenance Technician
• United States Navy,xxx-xxx-xxxx
EDUCATION
• Siena College, Loudonville, New York
Certificate, Emerging Manager Training Program
• ITT Technical Institute, Youngstown, Ohio
Associate, Electronic Engineering Technology
• New Castle School of Trades, Pulaski, PA
Diploma, Electrical Maintenance
Last Resume Update | August 10, 2014 |
Address | Youngstown, Ohio |
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Phone Number | ![]() |
Resume File | RHicks_Resume_Dates.doc 33.5 kB |