Experience

Network Technician  2/20/2013 to Present Self Employed

• Installation of network infrastructure ie. Cat 5e , 6e and 7e cabling to specifications
• Installation and repair of network devices ( PC’s, switches and routers)
• Installation and setup of Windows Network operating systems and operating systems.
• Computer repair and virus removal

Mill Hand  10/15/2012 to 2/20/2013 Rescue Mission of El Paso El Paso, TX

• Preparation of wood for use in construction of furniture.
• Plane wood to specific measurements according to indications on cut lists.
• Delivery of requested cut lists in a timely manner to ensure production dates are met.
• Maintain stock of needed material for uninterrupted and continued production.
• Assist in construction of product line to include preparation of parts for immediate use in construction of specified furniture.

Office Manager   04/01/2009 to 02/15/12 Sharp Mechanical Services El Paso, TX

• Assisted in automation and setup of  Network, including introduction of smart phones for use by Field Technicians in order to increase efficiency and productivity.
• Installation and setup of intuit Quickbooks to keep accurate records of Business information.
• Input of all related Business data into accounting software i.e., accounts receivable, accounts payable, customer information, generation of purchase orders and work orders.
• Set up online accounts for all vendors and ensured bills were paid in a timely manner.
• Assist in allocation of work to various technicians to ensure customers are taken care of on time.

Network Technician 03/01/2007 to 12/31/2008 PC Wizard El Paso, TX

• IMR of Wlan and Lan PC networks including Windows server 2000 and  2003.

• Installation of Windows OS(2000, XP, Vista) and Windows NOS(Server 2000 and 2003) Setup of       Home Broadband Networks (DSL, Cable routers, access points)
• Virus removal , software upgrade, hardware upgrade of all types of PC’s.
• Installation of 802.11 networks and CAT 5, 6 and 7 compliant installations.

MTSO Technician 11/2005/ to 02/2006 Engineering Resource Group Morris Plains, NJ

• Audit of various mobile telephone switching offices in the U.S. to verify circuitry.
• Input data into Excel spreadsheets and update national database as needed.
• Physically verify all circuitry and hardware to ensure database records are accurate and correct.
• Send updated records to Operations Manager for verification and correction of records.

Operations Technician  09/2002 to 05/2004 Geocomm Corporation El Paso, TX

• Minimized network downtimes by handling trouble tickets in a timely manner.
• Cut operating cost of internet DS3 in half by acquiring DS3 of equal QoS with cheaper Vendor.
• Enhanced Operations Department by training personnel in methods of operation and testing for installation, maintenance and repair of network components and circuitry.
• Created accurate and detailed documentation of circuits and network components for reference by any Technician.
• Maintained good rapport and service record with customers, which in turn led to renewal of contracts and requests for additional services.

Work Study  06/2006 to 03/2007  Border institute of Technology, El Paso, TX

• Participated in team efforts to correct network problems in campus LAN to ensure  proper operation for classes and administration.
• Built and loaded relevant software onto spare PC’s , which enabled quick and easy swap out.
• Assisted in installation and implementation of access points for access anywhere on Campus.
• Installation of Cat 5 cable network according to 568bc specifications.

Switch Technician 08/2000 to 08/2002 Alamosa PCS(Sprint PCS Affiliate) El Paso, TX

• IMR of T1 circuits and cell sites and training of Technicians on proper and efficient testing of cell site circuits including CSU/DSU, T1 to T3 and Mobile Switching Office circuitry.
• Proactive monitoring of MTSO components through MAP and BSM for quick and timely resolve of network problems.
• Actively participated in weekly meetings with OPS manager  to cover network issues and schedule network upgrades as needed.
• Back up of switch database on daily basis and weekly scrub of BSM.
• Led team in increasing capacities of existing cell sites and commissioning of new cell sites.
• Assisted RF engineering in Operational Measurements of Switch activity in order to adjust Network for optimal performance.

Network Specialist 07/1990 to 05/1992 and 08/1996 to 08/2000 Geocomm Corp. El Paso, TX

• Organized international efforts to resolve network problems across US Mexico border to Central America.
• Traveled throughout Mexico installing and implementing full duplex satellite earth stations including programming of sub rate multiplexers for voice and data circuits.
• Managed microwave network in Juarez, Mexico and trained Technicians for testing of Network circuits and components.

Technical Specialist I 03/1987 to 03/1990 MCI Corporation, Richardson, TX

• Provide technical support to National Central Surveillance Center.
• Assisted in the engineering and implementation of fault alarm polling system to each of the National Management Surveillance Centers.

Production Technician and Field Engineer 02/1984 to 01/1987 Rockwell International Corp. Richardson, TX

• Worked in product verification facility testing newly released light wave and microwave components by R&D.
• Release components for production upon approval of testing and meeting of requirements.
• IMR of light wave systems throughout the U.S. for customers including AT&T, Sprint and Southwestern Bell.
• IMR of light wave systems and testing of fiber optic networks throughout the Dallas, Fort Worth  and surrounding areas.
• Worked closely with Engineering on all projects and integrated components according to specified requirements.

Education

 El Paso Community College:  1979-1981 Basics, Psychology I and II (No Degree)

Parks College: 1993 to 1994 Business Law, Business Management and Supervisory Skills.

Border Institute of Technology: 03/2003 to 09/2003 Networking Technologies track.

Hotchkiss Technical Institute: 1982 to 1983 Computer Maintenance and Repair Certification.

Certifications 08/17/2002 Network+ Certified Professional

2000-2001 Nortel Networks, Richardson, TX

CDMA Technology Certification

CDMA Product Design Certification

CBT Maintenance Access Point Certification

Metro Cell Operations and Maintenance Certification

Passport in CDMA Networks QA&M Certification

DMS Supernode Switch Maintenance Certification

DMS Supernode Switch Hands on Certification

BSSM Navigation Certification.

Cisco Systems Interconnecting Cisco Network Devices El Paso, TX(2000)

Digital Microwave Corporation Spectrum Series II Certificate , San Jose, CA (1998)

Leviton Telecom. Category-5 Compliant Installations Certificate, El Paso, TX (1996)

References Available upon request.