IT Support

Trenton Calcote


Looking for an IT Support job or a job that has administrative work.

Skills & Abilities

I am proficient in software Microsoft Office Suite; I have experience using –

  • A+
  • N+
  • Security+
  • CCNA (Routers & Switches)
  • Unix
  • Solaris
  • Microsoft Server 2003
  • Linux
  • Office Equipment (Operate and minor maintenance)


US Army – Information Technology Specialist 25B

September 2008 – September 2009

Finished Basic Combat Training as well as Advanced Individual Training.

  • Basic Combat Training Certificate
  • 25B Course Completion Certificate

Staples – REsident Technician

March 2011- February 2012

Resident Technician as well as a cashier.

  • Cashier duties
  • Maintain and operate office equipment
  • Diagnose and repair customer computers in a timely manner
  • Estimate time of completion of work.


December 2013 – October 2014

Call center representative

  • Customer support for Redbox


·         GED – Denver Colorado

  • Baker College Online – Associates in IT Support - 2011 - 2013


At staples I was the Resident Technician which required me to be familiar with the phones as well as the intercom system. Calling customers and informing them of computer situations was a typical task.

While working with Convergys I also spoke with customers on a daily basis.


I have proven leadership capabilities. In the military I was a leader in everything from a squad leader to a platoon leader. As well as head technician at Staples.
Last Resume Update October 5, 2014
Address United States of America
E-mail lock Locked
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Spanish Speaking? No
Willing to Relocate? No
Years Experience 3

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