Tower C. Resume –

Using applicable tools, regularly extract data from a variety of systems and/or run reports

Ensure that dates in the ERP system are updated in a timely manner to allow for accurate delivery dates at all times.

Check Master Data for accuracy and maintain POs specifically for prices, lead times, safety stock levels, planner codes, supplier information, ASL information, PO status (inspections required or DTS), POs closed out on time and suppliers having current product specifications.

Tracking Purchase Orders

Calling Suppliers when needed

Conduct and support sustainment of 5S or Kaizan events within Materials Management.

Run Cycle counts, and Global discards of expired products

Enter Material Transactions

Immucor Inc. 05/2013-08/2015
Administrative Assistant/Document Control Technician,
Supports the daily Document Control function with the Research and Development department considering R&D tasks and compliance requirements.

Support all tasks associated with the generation, review, and/or updating of documentation related to design and finish of transfusion and transplantation diagnostic product testing performed at the laboratory and the conformance to applicable standard operating procedures and regulatory standards to ensure compliance. Organizes, controls, tracks, proofs and maintains R&D related “gating” forms and documents.

Coordinates with Internal and externals individuals associated with the development and maintenance of R&D related documents to ensure timely and thorough preparation and review.

Generate and revise documentation as required utilizing the appropriate software application such as; word, excel auto-cad etc.

Routes and tracks the status of R&D documentation and ensures in process and final document status (e.g. approved, released, filed.)

Reviews R&D documentation for accuracy and completeness prior to release and filing.

Ensures correct revisions of documentation, where applicable, are located in the laboratory areas and applicable files.

Maintains the designated document control filing locations (e.g. archives) and retrieves files from storage as needed.

Remains abreast of record retention policies required by the company and required for regulatory compliance.

Fulfill the responsibility of Administrative Assistant.

Assist with meeting planning, Prepares purchase orders, data entry, arranging catering as part of meeting and event planning, running errands as needed, and other duties as assigned.

Alpine Access/Cigna (Dental) 10/2011 – 5/2013
Cust. Care Professional/Customer Support Agent
Processed, researched, and reprocessed claims daily using CPT and procedure codes
Met goal for Metrics, Quality and AHT of 280 AHT, 4.6 CSAT, 100% internal and external QA.
Responded to all phone inquiries from members and providers relating to quoting IN-network and Out of network benefits, Coordination of benefits, and claims inquiries.
Resolved customer service inquiries to include: Verification of benefit and eligibility breakdown, billing and payment issues, customer material requests, physician assignments, authorization for treatment, explanation of benefits (EOB).
Documented each call using reason codes and call tracking remarks.

SRA International, Inc., 2010 – 05/2011

Mail Coordinator/General Services

Collect incoming mail (faxes, USPS, FedEx and e-mails from inspectors and the Form 2, Form 3, ISATTAC, Compliance Branch, and Form 4 coordinators)

Time/date stamp all mail as received

Check DSAT Facsimilexxx-xxx-xxxx each hour throughout the day from 8:30AM – 5:00PM

Log all documents in the Mail Processing Log Excel spreadsheet

Distribute Form 1, Form 2, Form 3, ISATTAC, Inspections, and Form 4s to their respective coordinators for processing

Make a working copy of Form 3s for the Form 3 coordinator

Create new Form 3 folder labels

Make a working copy of Form 2s “notification of shipment” for the Form 2 coordinator

Generate and attach Mail Classification Cover Sheets for all documents except Form 2s, Form 4s and Import Permits

Generate a Import Permit Application received spreadsheet

Complete the top portion of the Mail Classification Cover Sheet (Source, Received By, Document Tracking # and Page Count), if necessary

Provide documents that require classifying to file managers, if necessary

Log classified documents in the Mail Processing Log spreadsheet once returned by File Managers

Follow-up with File Managers and/or Team Leads who have not returned mail pouches

Distribute new amendment, amendment update and application update documents to Data Entry for accessioning and processing

Distribute all inspection related documents to Inspection Coordinator for accessioning

Accession in NSAR USDA, Form 3, ISATTAC, Compliance, Request for Restricted Experiment, Request for Exclusion, General Correspondence, and Direction documents

Print labels and attach to respective document

Batch accessioned documents, complete and attach a Record Management Metric – QA/QC Checklist, and provide to the Records Management Team Lead for QA/QC.

Make corrections to accessioned documents as requested and scan them into NSAR and/or make copies for the working folders

Place working copies in processors and/or file managers’ mail box and file original documents

File/organize all accessioned documents

Prepare ISATTAC and Renewal documents for NSAR imaging scanning

QA NSAR scanned image

Communicate with RM Team Lead for instruction to store and/or NARA retirement accessioned documents.

Document Control Specialist/ SRA International, 2008 to 2010

Maintain and Scan files in and out for inspectors and company officials.

Enters, verifies, copies and files documents for records inventory and process other work assigned by Manager. Inputs data for fax confirmations, Theft Loss Release and inspection documents and import permit program.

Provides assistance and training when needed for team members.

Supports the import permit program, theft loss, release and ISATTAC as the primary backup;

Provides technical assistance and training to data entry staff. Performs problem resolution for data entry, consulting with project staff as needed. Monitors work flow and maintain logs.

Develops and performs document control procedures for submitted documents. Consistently exceeds job-specific standards and production rates for data entry. Handles multiple tasks simultaneously and demonstrates a high degree of productivity.

Conducts/performs database searches. Provides quality control and quality assurance of the data. Helps to develop standard operating procedures for data and records management activities. Generates standard data reports and works with software developers to create new or ad hoc data reports.

Cotton States Insurance,xxx-xxx-xxxx

Data Entry Clerk/Underwriter Assistant

Established and maintained logs, filing, coding and record-keeping to ensure that all records are complete and accurate to perform data entry and file creation.

Answered phone calls from internal and external customers.

Collaborates with team members to resolve production errors and manage work inventories.


Data Entry Skills (over 10,000ksph), 10 key by touch

Microsoft Office Suite (Word, Excel, Power-point, Access), Share-point, SAP, BAAN, Lean-Taas

Attention to detail & Time management

Banking (lockbox), Mortgage loans, Auto, Home &,health insurance & Science/engineering experience

Administrative and Organizational (filing, faxing, scanning, copying, Purchase orders)

Customer Service/Call Center (inbound and outbound)

Knowledge of Diagnostic CPT, Preventative, and Adjunctive, Orthodontic, Periodontics, Procedure codes.

Knowledge of Study Protocols, Validations, Design Control and Change Control

Experience managing document traceability and Records Management

Experience in a Regulated and Production environment.

Records management, Archiving records, controlled documents

Education / Training
Currently pursuing BA in Business Administration – Colorado Technical College

Value-Added Qualifications

2010 Code of Ethics and Business Conduct

Certificate for FEMA: National Incident Management System

Microsoft Office 2007 Advanced Training; Outlook, Excel, PowerPoint, Word

Quality Systems Regulations Training

Records Management Certificate

Employee Security Awareness Certificate

Emergency Management Institute Certificate

Training on HIPPA regulations

Good Manufacturing Practices Training

Handling an FDA Inspection and External Audits

Last Resume Update February 13, 2017
Location Fort Worth, Texas
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