Tower C. Resume –

Humana, Miramar, FL
07/2016- present
Direct Marketing Representative (Temporary position)
Responsibilities: To meet or exceed sales goals on current Medicare Annual Enrollment Period
through promoting products, services and company brands. Additional duties include generating
leads, following up on prospects, applying sales techniques, closing sales, delivering excellent
customer interaction, and offering after sales support.

Emblem Health, Hollywood, FL
08/2015 – 03/2016
Direct Marketing Representative (Temporary position)
Responsibilities: Promoting products, services and brands to an audience of both existing and
potential customers. My main goal was to increase sales through targeted promotional marketing
campaigns and strategies. I was able to beat company goals by an approximate 30%.

Convey health solutions, Miramar, FL
07/2014 – 02/2015
Enrollment Specialist (Temporary position)
Responsibilities: Enrollment of new members in Medicare prescription programs, maintain old
members and answer questions about current products and programs. I was able to complete
more than 500 enrollments in a three-month period.

Comcast, Hialeah, FL
01/2001- 10/2013
Telecommunications Technician level 4
Responsibilities: In this role, I worked independently in customers’ homes and outdoors to install
Cable products (TV, Internet, Phone and alarm systems) and services or troubleshoot reported
issues as quickly as possible. During these visits, I built rapport with customers to ensure a positive
experience each and every time. To excel in this role, I had superior communication, interpersonal
and problem-solving skills and the ability to work well under pressure.

Education

Miami Dade College, Miami, FL
A.S. Networking Technologies
12/2010

Licenses

Florida Life and health insurance (2-15)

Last Resume Update February 16, 2017
Location Boca Raton, Florida
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