Tower Climber

Summary of Qualifications

  • Ability to organize, prioritize, and solve problems.

  • Holds CPT: Certified Production Technician
  • Safety oriented, punctual, and dependable.

  • Positive attitude with ability to learn new concepts and tasks quickly.

  • Excellent oral and written communication skills.

  • Proficient with Microsoft Office.

  • Commitment to superior customer service.

Experience

Guest Services Representative – 01/19-Present Holiday Inn Express, Clearwater, FL

  • Managed front desk providing guest services and handling guest transactions.

  • Provided information and solutions for various needs and issues of guests.

Insurance Claim Adjuster 09/18-11/18 Eberl Claim Services [Catastrophe Response]

  • Processed State Farm Insurance claims in response to catastrophic events.

  • Conducted field inspections.

Production/Customer Support – 04/17-09/18 AquaCal Autopilot, St. Petersburg, FL

  • Manufactured/built pool equipment.

  • Supported customers with trouble shooting and setting up service calls.

Guest Services Representative – 10/12-4/16 Holiday Inn Express, Clearwater, FL

  • Managed front desk providing guest services and handling guest transactions.

  • Provided information and solutions for various needs and issues of guests.

  • Trained new associates and performed night audit procedures.

Marketing Assistant – 09/08-10/10 Yamato Transport U.S.A., Inc. Secaucus, NJ

  • Processed inquiries for customer service.

  • Liaised between branch managers and corporate office.

  • Assisted with marketing of services and websites.

  • Negotiated with vendors for various services.

Office Manager – 10/07-08/08 West Side Dental Office, Jersey City, NJ

  • Coordinated office operation including scheduling patients and ordering supplies.

  • Provided safe and friendly office environment to greet patients and answer incoming phone calls.

  • Maintained patient information on database.

  • Processed payments and insurance claims.

Real Estate Agent – 01/07-10/07 Weichert Realtors, Jersey City, NJ

  • Scheduled appointments, and negotiated contracts with clients and agents.

  • Conducted research on real estate market trends and analysis.

  • Provided consultations with clients regarding their real estate purchase and investment goals.

Education

BFA – 2004 Savannah College of Art and Design, Savannah, GA

Last Resume Update May 14, 2020
Address Largo
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Resume File Hiroko_Kato_Resume_05-14-2020.doc 21 kB
Spanish Speaking? No
Willing to Relocate? No

Contact Candidate

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