Responsible for all DME equipment preventative maintenance and repair. Inventory control of all medical supplies and medical equipment and test equipment and specialized gasses. Active in Corporate Compliance Committee. Assisted in ACHC Accreditation process and re-accreditation. Customer Service and patient instruction for patient equipment needs. Pre-screening for power mobility candidates and in home assessments for rehab and other equipment needs.
Nov 2004 - Nov 2005 Hospice of North Central Florida Gainesville, FL
Director of Medical Equipment Services
Responsible for all aspects of daily operations including training, scheduling and employment of office and delivery staff. Liaison between Equipment Division and Nursing Division for coordination of patient equipment needs. Marketing to Physicians and facilities regarding expectation of care. Assisted in CHAP Accreditation process on nursing and equipment level working with Domos HME Consulting Group.
Familiarity with CPT-4, HCPCS, ICD-9, and DRG coding.-Related regulatory and legal requirements: Medicare Secondary Payer Questionnaire; Advance Directives (living wills, healthcare surrogate); medical necessity checking requirements; ABNs; letters of non-coverage; coordination-of-benefits. Reimbursement methodologies: percent-of charges; DRGs; and OPPS requirements.

Jan 2004 - Nov 2004 Morrell-s Lake City, FL
Furniture Dept Manager
Management of furniture Dept staff including Warehouse and Delivery, Sales, Customer Service and repair.

July 2001 -Jan 2004 Optioncare of Lake City Lake City, FL
Operations Manager
Responsible for all aspects of daily operations of Lake City location including, office staff scheduling, evaluation and management of sales, warehouse, and delivery staff. Accountable for staff in acquiring sales, delivery, and repair quotas as required by Corporate office including DSO reporting and precise documentation of patient records for billing. Marketing and in-service to referring Physicians and staff. Responsible for patient assessment and recommendation as well as fitment of Rehab equipment. Familiarity with CPT-4, HCPCS, ICD-9, and DRG coding.-Related regulatory and legal requirements: Medicare Secondary Payer Questionnaire; Advance Directives (living wills, healthcare surrogate); medical necessity checking requirements; ABN-s

January1996 - July 2001 Baya Healthcare Solutions Lake City, FL
Director of Materials Management
Purchasing Manager and logistics Coordinator over fifteen locations and their warehouse staff which included scheduling of delivery staff, evaluations and employment. Equipment Repair (electronic & manual) for fifteen locations in North-Central Florida & South Georgia as well as establishing pricing contracts, Customer Service, purchasing, management of warehouse, performance improvement, training & education of company policies & procedures, equipment maintenance. Training and oversight of O2 trans-filling and FDA procedures and policies. Coordinated two JCAHO accreditations as Warehouse Manager and Materials Management Director as well as numerous company expansions into new markets. Co-wrote company policy and procedure manual as well as training policies for Warehouse staff. Marketing of local ALF and rehab facilities

June 1994-January 1996 Lake City Medical Center Lake City, FL
Materials Management technician
Inventory control, purchasing of medical supplies, data entry of patient charges, accounts receivable and receiving and control of warehouse supplies. Stocked crash carts and supply closets in different departments of hospital. Mail room duty.

March 1992- June 1994 Crackin Good Bakers Valdosta GA
Pre-Scale/ Dough prep/line assistant
Accurately prescale raw ingredients and verify the weight of all ingredients for dough production. Experience in all aspects of dough production involved in mix and bake

Education

Madison County High School 1987-1991 Madison, Florida
North Florida Community College1992, 2008-2009 Madison, Florida
Criminology, E.M.S., Emergency Vehicle Operator, Hazmat level 1, Associate in Science
Lake City Community College 2004, 2008 Lake City, FL
Intro to PTA, EMS, A.S.

Computer Skills

CompTIA A+ Certified Which consisted of PC Configuration I & II, PC Diagnostics & Repair, Safety & Preventative Maintenance, Customer Support, Networking Support
MS Office, Word, Excel, Team DME, Mestamed, Cabinet
Inventory control and data entry

Refrences

Certification

Summary

Edward Meggs Bank Director xxx-xxx-xxxx
Isaac Newman Physical Therapist xxx-xxx-xxxx
George Webb Administrator xxx-xxx-xxxx
Howard Phillips Finance xxx-xxx-xxxx

Class A CDL with Tanker/Hazmat combination
TWIC certified
Med Group Rehab Training and Certification- St. Petersburg, FL 2002
DME Train- All required DME accreditation courses from Nov 2005 to Present
Hazmat level 1, LOX trans-filling - Orlando 2005
Nellcor-Puritan Bennett Oxygen Concentrator Master Service Technician Training Program -Orlando, FL August 1997, 2000
Airsep Service Technician Training- Orlando 2005
National Association for Medical Equipment Services(N.A.M.E.S.) Materials Management & H.M.E. Mgr. Certification Program-Ocala, FL June 1998
Pride/ Quantum Mobility Repair, Seating & Positioning, Reimbursement Program-Orlando, FL September 1998, 2001, 2006
EMS-North Florida Community College March 1992, Lake City Community College 2004
FCC Amateur Radio Certification licensed 2004
CompTIA A+ Certification Course-SmartCertify Direct August 2000

Strong background customer service, sales and technical support. I have been a leader in the DME industry since 1995 and have worked all aspects of the business. My organizational and communication skills make me an asset to any company and I am an efficient worker who always strives to do my very best to be part of the team. I enjoy working and I enjoy people and I am always up for a new challenge. I work hard to find a solution to any problem I may encounter.