Professional Experience

V.P. Supply Corporation Syracuse, New York 2013 to 2014
Showroom Manager / Sales
Brought on board to organize showroom and increase sales and exposure
Evaluated existing employees and worked with them to improve their selling skills and customer service
Collaborated with major vendors to update displays and train salespeople on their product
Made organization, customer service and follow up a priority so that sales would follow
Reached out to the company to allow innovative marketing and advertising

Veterans Fastener Supply Corporation, Syracuse, New York, 2011
Outside Sales / Manager
Brought on board to drive sales growth and progressively assume general management role for wholesale distributor of hardware and fasteners.
Traveled to visit existing customers and performed extensive cold calling to sign new accounts.
Brought an additional 2 million dollars of potential business
Keith Brady - Page 2 of 2

Innovative Stone, Syracuse, New York, 2009 to 2010
Operation / General Manager
Directed the complete range of business operations for manufacturer of quality granite countertops serving 31 -big box- stores in New York and Pennsylvania.
Motivated and managed 32 personnel consisting of templators, installers, fabricators, CAD designers, and administrative staff.
Eliminated problem callback issues with sinks, which saved money and also increased customer service

Custom Countertop Fabricators, Syracuse, New York, 2001 to 2009
Owner / Vice-President
Led complete operations for largest countertop manufacturer in Central New York.
Hired, interviewed, trained, mentored and directed cohesive team of 10 employees.
Coordinated complete product development and management lifecycle including production scheduling, quality control and assurance, customer relations, and organizing weekly deliveries and installations.
Sought employee input regarding products development, effectively achieving high levels of staff satisfaction and retention.

D.A. Fehr, Inc., Syracuse, New York, 1999 to 2001
Outside Sales Representative
Called on plumbing suppliers and irrigation/landscape/pool supply companies in New York state to consistently build new and existing business and expand customer base.
Collaboratively managed product launches for vitreous china line and copper fitting company.
Increased accounts with irrigation and pool supply companies by providing outstanding customer service.
Instituted incentives and contests to motivate staff and fuel territorial sales.

Education

Bachelor of Science in Industrial Arts & Technology Education
State University of New York at Oswego, Oswego, New York

OSHA 30 Hour General Industry Certified

Computer Skills

PC and Macintosh platforms, QuickBooks, Microsoft Office