Nashville,​ ​TN​ ​(2016-Jan​ ​2018)
Pursuing​ ​Bachelors​ ​in​ ​Business​ ​(Organizational​ ​Leadership).

National​ ​College​ ​of​ ​Business​ ​and​ ​Technology,​ ​Knoxville,​ ​TN​ ​(xxx-xxx-xxxx)
Associate​ ​of​ ​Science​ ​Degree​ ​in​ ​Medical​ ​Assisting
Certified​ ​Registered​ ​Medical​ ​Assistant​ ​(AMT)
Certified​ ​Medical​ ​Assistant​ ​(AAMA);​ ​Certification​ ​ID​ ​#2430563
Graduation​ ​Date:​ ​June​ ​4,​ ​2010
Certification​ ​Date:​ ​Nov.​ ​10,​ ​2010

University​ ​of​ ​Tennessee​ ​of​ ​Knoxville,Knoxville,​ ​TN​ ​(xxx-xxx-xxxx)
Major:​ ​Nursing-​ ​48​ ​hrs​ ​completed

Work​ ​Experience:

Solutions​ ​specialist​ ​and​ ​Sales
Verizon
Hendersonville,​ ​TN
(May​ ​2015-​ ​Present)
•Customer​ ​service
•Knowledge​ ​of​ ​all​ ​phones​ ​and​ ​technical​ ​questions
•Place​ ​outgoing​ ​calls​ ​to​ ​previous​ ​customers
•Organize​ ​events​ ​and​ ​oversee

Sales​ ​and​ ​Leasing​ ​Agent
Lexus​ ​of​ ​Knoxville
Knoxville,​ ​Tennessee
(May​ ​2014-​ ​May​ ​2015)
•Place​ ​outgoing​ ​sales​ ​calls
•Customer​ ​contact
•Show​ ​vehicles​ ​and​ ​accessories
•Answer​ ​finance​ ​and​ ​leasing​ ​questions
•Structure​ ​deals
•Customer​ ​Service

Sales​ ​Asssociate/Assistant​ ​Manager
National​ ​Fitness​ ​Center
Maryville,​ ​Tennessee
(2011-​ ​Dec​ ​2014)
•Place​ ​outgoing​ ​phone​ ​calls
•Meet​ ​and​ ​greet​ ​customers
•Showcase​ ​the​ ​gym​ ​and​ ​amenities
•Handle​ ​finances​ ​for​ ​the​ ​day
•Organize​ ​special​ ​events
•Organize​ ​marketing​ ​ideas
•Manage​ ​sales​ ​ideas
•Manage​ ​sales​ ​team

Psychiatric​ ​Technician:​ ​Ridgeview​ ​Psychiatric​ ​Hospital,​ ​Oak​ ​Ridge,​ ​TN
(Nov​ ​2008-Feb​ ​2011)
Completed​ ​admissions​ ​of​ ​patients​ ​and​ ​paper​ ​work
Obtained​ ​vital​ ​signs​ ​and​ ​access​ ​of​ ​daily​ ​living​ ​activities
Practiced​ ​crisis​ ​intervention​ ​to​ ​decrease​ ​the​ ​excitement​ ​of​ ​an​ ​upset​ ​patient
Practiced​ ​phone​ ​triage​ ​of​ ​incoming​ ​crisis​ ​calls
Obtained​ ​medical​ ​records​ ​for​ ​nurses​ ​and​ ​doctors

Sales​ ​Associate:​ ​Home​ ​Solutions,​ ​Knoxville,​ ​TN​ ​(Mar.​ ​2008-​ ​Oct.​ ​2008)
Managed​ ​cash​ ​flow​ ​of​ ​incoming​ ​transactions
Handled​ ​incoming​ ​sales​ ​calls​ ​and​ ​customer​ ​complaints
Handled​ ​documentation​ ​of​ ​sales​ ​on​ ​a​ ​daily​ ​basis
Placed​ ​special​ ​orders​ ​when​ ​needed
Showcased​ ​featured​ ​items​ ​to​ ​customers

Sales​ ​Associate:​ ​Lance​ ​Cunningham​ ​Ford,​ ​Knoxville,​ ​TN​ ​(July​ ​2007-​ ​Feb.​ ​2008)
Handled​ ​incoming​ ​calls​ ​from​ ​potential​ ​customers
Organized​ ​documentation​ ​of​ ​sales​ ​and​ ​handled​ ​post​ ​sale​ ​surveys
Placed​ ​outgoing​ ​sales​ ​calls​ ​to​ ​previous​ ​customers
Showcased​ ​vehicles​ ​to​ ​customers
Reorganized​ ​the​ ​arrangement​ ​of​ ​the​ ​lot​ ​for​ ​car​ ​showing

Nursing​ ​Assistant/Orderly:​ ​Sweetwater​ ​Hospital​ ​Association,​ ​Sweetwater,​ ​TN
(June​ ​2002-​ ​Aug.​ ​2004)
Obtained​ ​vital​ ​signs​ ​of​ ​patients
Practiced​ ​daily​ ​care​ ​of​ ​patients​ ​(bathing​ ​and​ ​oral​ ​care)
Conducted​ ​Emergency​ ​Room​ ​minor​ ​procedures
Assisted​ ​the​ ​patient​ ​with​ ​x-ray​ ​procedures
Transported​ ​patients​ ​by​ ​wheelchair/bed​ ​to​ ​locations​ ​as​ ​needed