Government contracts (secret clearance)

Certified fiber optic installer

Experienced with catv cat6

Us army trained cable systems installer

Trained to the highest safety standard

EXPERIENCE

PROBLEM SOLVING

As a member of a team which assured network connectivity to hundreds of users applied trouble shooting skills in the physical data link and network layers resulting in a significant improvement in customer satisfaction.

Implemented best practices in field problems for providing connectivity in a training environment cross trained team member resulting in a more efficient workflow and faster set up time when installing catv and fiber cables

CUSTUMER SERVICE

Assisted in help desk operations provided professional assistance to customers with a wide range of issues by working closely with customers resolving problems or getting the assistance they need resulting in zero negative reports in a thirteen month period

ACCOUNTABILLTY

Held multiple positions of responsibility including assistant building manager, key control, vehicle dispatch and driver as well as assisted in keeping updating inventory records for hundreds of laptops, printers, and cable testing equipment.

SAFETY

Member of safety board which advised management in safety matters resulting in a significant reduction in plant accidents

Trained safety expertise in various aspects including climbing safety manhole safety and rescue, ladder safety as well as drivers safety courses.

EMPLOYMENT HISTORY

Cable systems installer U.S. ARMY 2015 – 2017

Machine operator McNairn packaging 2010 – 2015

EDUCATION

U.S. ARMY 25L Cable system installer Advanced Individual Training Course FT Gordon G.A. (10 week course)

Certified fiber optics installer ETA international FT Hood T.X. (40 hour course)