Primary Service Rep for First National Bank of Omaha. Secondary for the Federal Reserve of Omaha. Primary responsibilities included 3890 service. Traveled as a 3890 Support Specialist to multiple states.

BancTec/REI (1992-1999)
Managed inventory of multiple accounts including the Federal Reserve and First National Bank of Omaha. 3890 and server support.

DataServ (1985-1990)
Manage a group of 11 employees to maintain financial services accounts. Accountabilities included team management, budget planning/maintenance, and management of inventory.

Daily customer contact. Involved in profit and loss of multiple accounts. Interviewed and screened prospective employees. Resolved customer complaints and concerns. Instrumental in making a one account territory into a multiple account territory. Additionally, 3890 Technician/Supervisor.

Education and Certifications

Bellevue University, Bellevue, NE. 2005 B.S. Management of Information Systems

Lawrence Technological University, Southfield, MI. 1992

CCNA 2014

Microsoft Certified Software Engineer 2001

United States Marine Corps 1977

Skills
Profit & loss analysis
Budget management
Inventory management
People management/performance evaluation
SAN and tape storage
Hardware maintenance (servers to mainframes)