
Customer Service Representative. Responsible for taking calls and assisting customers
With paying there bills, inquiring about upgrades, plan changes etc.
February 2014 - August 2014 Great Southern Wood
1 Great Southern Way
Jesup, GA 31545
Responsible for Grading different grades of wood. Also operating a RIP and building pallets.
December 2010 -- March-2012 Raytheon Technical Services Company (RTSC)
Camp Leatherneck, Afghanistan
Position: Field Service Representative
Assigned as Field Service Representative to support the Marine Corps- Ground Based Operational Surveillance System (GBOSS in Afghanistan in support of Operation Enduring Freedom. Duties include performing inventory and functional inspection of newly-arrived elevated sensor units to include forward looking infra-red (FLIR), MSTAR ground radar units, prior to deployment to forward operating bases (FOB-s), Also tasked with performing installations, field repairs and maintenance of fielded units as well as training/briefing of military operators in the proper use of equipment.
June 2010 - November 2010 Ritz II Night Club
Atlanta, GA
Club Security Guard, assisted managers with opening and closing club with security sweeps. Escorted them to make deposits.
March 2007 - June 2010 United States Air Force
McGuire AFB, New Jersey
Position: RF Transmission Systems Journeymen
Maintained state of the art mission essential Unit Type Code(UTC) equipment valued over $26 million. Primary operator and troubleshooting technician of all squadron communications equipment at deployed locations. Installed MARC computer systems; proved secure info/data transfer via satellite. Broadband Global Area Network Instructor/Tester improving viability for joint operations. Other responsibilities included Periodic Maintenance Inspection officer and corrosion control.
January 2006 - March 2007 United States Air Force
Ramstein AB, Germany
Position: Communications and Information system controller
Monitored Integrated Maintenance Data Systems(IMDS), SECRET and non-secure network communications status systems for the Kaiserslautern Military Community. Directed, controlled, and monitored maintenance action for 31 work centers and over 9,000 items of computer, telecommunications and aircraft navigational system in the 435th Mission Support Group. Assigned priorities, coordinated scheduled downtimes, ensured equipment outage restoral, directed personnel dispatches and process supply requisitions Identified and revised daily equipment reports and briefed mission systems status to unit Commander and Senior Leadership on $109 Million in Communications assets
March 2005 - January 2006 United States Air Force
Ramstein AB, Germany
Position: Ground Radio Communications Apprentice
Maintained, troubleshot, installed and modified Air Traffic Control (ATC) equipment valued at $25 Million in direct support of USEUCOM, NATO, USAFE, 435th ABW, 86th AW, 38th CSW and the Kaiserslautern Military Community. Other duties including periodic maintenance inspections and IMDS Officer.
Linux operating systems and also Excel and Access. Experienced in utilizing network protocols including TCP/IP, SMTP, POP3, FTP, etc-
---EDUCATION & CERTIFICATION---
March 2012 - Present New Horizons Computer Learning Center Cisco Certified Network Professional Track
September 2011 Completed CCNA Bootcamp with Global Knowledge
Atlanta, GA
February 2011 Naval Surface Warfare Division, Crane Division
Crane, Indiana Ground-Based Operational Surveillance System (GBOSS)
System Field Service Representative Course
March 2005 AETC At Keesler AFB, Mississippi
Completed 2E1X3 RF Transmissions Technician Training Course
November 2005` AETC At Keesler AFB, Mississippi
Completed Electronic Principles
April 2003 Wayne County High School
Jesup, Georgia
Diploma
--PROFESSIONAL COURSES---
February 2008 - March 2008
Airmen Leadership School
McGuire AFB, New Jersey
SKILLS:
Active Secret Security Clearance
Network+ Certified
Security+ Certified
ViaSat
Hyperterminal
Micro-Miniature Circuit Repair & Soldering
Network Administration & Protocols: Unix/Linux, Windows, TCP/IP, FTP, POP3, SMTP, Telnet, SSL, WEP, WPA
Electro-Mechanical
Wi-Fi Radio Communications/Network Security
10K Forklift
Radio Communication Concepts UHF, VHF, HF
LMR, MBITR, Harris 152-s,
Air Field Systems Equipment
Fiber Optics
Troubleshooting
Last Resume Update | October 28, 2015 |
Address | Savannah |
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Phone Number | ![]() |
Resume File | Updated-Resume.doc 44 kB |
Spanish Speaking? | No |
Willing to Relocate? | No |
Years Experience | 8.5 |
Education
security=, network+
Took CCNA Study Courses voice and security as well as Network+. Security+ courses