Professional Summary

Skills

Strong mechanical aptitude.

Engaging personality.

Attending multiple customers.

Responsible alcohol service.

Handling difficult customers.

Clear and effective communications.

Inventory.

Positive attitude.

Interpersonal skills.

Highly reliable.

Accurate money handling.

Merchandising familiarity.

Time management skills.

Multi-tasking ability.

Friendly demeanor.

Adaptability.

Cleanliness.

Fast learner.

Organized and efficient.

Work History

Crew Member 03/2017- present

McDonalds- 3115 S. Harrah Rd. Harrah, OK 73045

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Prepared meals and served them in a timely manner.

Demonstrated accurate customer service for drive thru and front counter.

Stocked supplies needed for next shift.

Helped customers with questions, problems and complaints in person.

Developed positive customer needs by asking relevant questions and listening actively to responses.

Completed all cleaning, stocking and organizing tasks in assigned area.

Washed dishes and cleaned work area during shift.

Tire Technician 02/2015-08/2015

Sam’s Club- 1705 S Broadway Ave. Moore, OK 73160

Greeted guests in a timely and professional manner.

Completed sales on tires and other products.

Completed balance and rotation of tires in a timely manner.

Maintained full knowledge of specials.

Maintained strict safety guidelines in shop.

Upheld strict cash handling procedures.

Trained new cashiers on procedures, customer service and sales techniques.

Provided attentive and friendly service.

Routinely removed trash and debris from shop and tire lobby.

Correctional Officer 06/14-11/14

Oklahoma Department of Corrections- 3300 MLK Ave. Oklahoma City, OK 73111

Oversaw 264 offenders in a correctional residential facility setting.

Logged hourly head counts of offenders.

Completed daily perimeter checks.

Processed incoming and outgoing mail.

Processed incoming and outgoing offenders.

Press Material Handler 08/13-12/13

Quad Graphics- 6801 S. Sunnylane Rd. Oklahoma City, Ok 73135

Adjusted press during production runs to maintain specific registration and color densities.

Promptly removed completed loads from the press.

Prepared and operated the offset printing press for maximum efficiency and production.

Operated press to achieve highest print quality with minimal scrap and high productivity.

Education

Harrah High School- 20370 Elm St. Harrah, OK 73045

High School Diploma