Netwbork maintenance
Website and portal monitoring
Cisco Interface Administrator
Windows and Linux
Adobe Flash expert
System upgrades and backups
Top Secret Clearance
Excellent diagnostic skills
Versatile Technician
Self-Motivated

Experience

Help Desk Analyst October 2015- August 2016
Verizon

I am responsible for assistance salesforce with making sure that there quotes and service orders are correctly done so that the customers services will ordered and made possible to go through at a specific time. I am responsible for making the services are sent to a ticket monitoring system to make sure that they can corrected correctly and a timely manner. I am also responsible for making sure that the software that is responsible for services for the Verizon work all the time.

Pendleton Security
Security Officer September 2015- October 2015

I am responsible for the roaming security of multiple buildings. I am responsible of making sure that offices are secure and the equipment has not been tampered with. I am responsible for making sure that motorized vehicles are not damaged or harmed in anyway. I am responsible to make sure that no people are harmed in anyway.

Wal-Mart June 2015- September 2015
Inventory Specialist at Richland Store

USACE Core Engineers December 2014 – May 2015
Operations Department Technician Support
Manage and Support Technician for two pumping plants. One in Tensas, LA and the other in Lake Village, AR
I implement company policies, technical procedures and protocols and standards for preserving the integrity and security in the office environment.
Helpdesk Support for the USACE Operations Department.

United States Navy, Information Systems Technician
USS Rushmore (LSD47), San Diego, CA August 2009-February 2014
Information Systems Technician, Second Class Petty Officer
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Managed firewall, network monitoring and sever monitoring.
Built applications platform foundations to support migration from client-server product lines.
Provided documentation on start-ups, shut down and first level troubleshooting of processes.
Trained junior members on network security and troubleshooting of data circuits.
Supervised and provided direction for technical direct reports regarding network activities.

Camp Lemonier, Djibouti, Africa August 2008 - August 2009
Information Systems Technician, Second Class Petty Officer

Help Desk Specialist resolving technical and information support for military personnel in 5 different countries.

Naval Special Warfare Center, Coronado, CA July 2004 – August 2008
Information Systems Technician, Third Class Petty Officer
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Provided documentation on start-ups, shut down and first level troubleshooting of processes.
Trained Junior Officers in secured radio communications and procedures.
Maintained radio communication equipment for Navy Seals BUDS program.
Planed and organized sound systems for Military Ceremonies.

USS Paul Hamilton (DDG60), Pearl Harbor, HI July 2001 – July 2004
Information Systems Technician
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
Provided documentation on start-ups, shut down and first level troubleshooting of processes.
Help Desk Specialist for command.

Education

ITT Institute in Madison, MS Associates Of Applied Science Degree
Kaplan University in Kansas City, Missouri Online 115 hours towards Bachelor of Science in Information Technology.

Training

Remedy Support
US Navy specialized training:
Network Administrator
Transmission System Technician
Journeymen Network Core
EPLRS for AADS
NIAPS SYSAD
EHF Operator

Last Resume Update April 25, 2017
Address Pearl
E-mail lock Locked
Phone Number lock Locked
Resume File Cecil-Westbrook-Resume-part-_2.docx 20.91 kB

Contact Candidate

Login or purchase this resume contact details.