D+H Financial Technologies January 2016 to Present
IT Program Manager
Currently managing multiple infrastructure data center projects to remediate all EOL business systems and supporting applications across multiple lines of business. Also managing multiple projects to deliver data center infrastructure for new products. Leading teams of more than 20 technical and business resources.
Requirements gathering
Scope definition
Solution and design
Implementation and migrations – Hardware and Application

Quality Technology Services October 2014 – January 2016
Network Upgrade Program Manager
Managed multiple client migration projects from solution through deployment, delivering standardization and scalability within the network and security environments at multiple locations. Managing teams of more than 25 including project coordinators, technical and business resources in a matrix environment. Responsible for developing program charter, scope statement, resource planning and budget and forecast controls.
Solution and design of new hosting infrastructure
Implementation of network, server and storage solutions
Client services and data migrations
Managed acquisition project to integrate People, Process and Technology requirements for Data Center operations, Facilities and Physical Security. As a part of the acquisition I also managed customer migrations to move customer IT environments to QTS locations for a scope of more than 100 customers, project scope definition, creation of detailed WBS, development of migration process flow, resource planning and budget control.
Managed network security and compliance reconciliation to resolve more than 10k exceptions and vulnerabilities within the QTS infrastructure.

Fiserv May 2014 – October 2014
Sr. Project Manager
Managed infrastructure project to upgrade a Windows OS environment and supporting services, network, backup, storage and application across multiple sites. Responsible for stakeholder management and communication at all internal levels as well as customer executives.
Created and maintained comprehensive effort-driven project schedules for each project while maintaining overall project timeline, project milestones, resources, project interdependencies and critical path.
Control and track project performance, time allocations, cost, and quality through diligent evaluation of project progress and conducting regular team status meetings.
Provide leadership, direction and integrate activities with other departments to ensure successful implementation and support.
Work to anticipate and identify risks and issues that may impact deliverables and develop and implement mitigation and corrective actions.
Provide scheduled status reporting of project efforts while ensuring each project remains focused on key objectives and goals and comply with established methodologies.

Atos IT Solutions and Services February 2009 – May 2014
Network Project/Program Manager

Network Program/Project manager – LAN and Wireless transformation
Managed client facing projects to solution and implement new LAN and Wireless solution to more than 300 client sites in the US, Canada and Mexico and Puerto Rico.
Led a team of more than 40 including project managers, technical and business staff and multiple vendors from project initiation to close out. Working directly with client teams of management, project managers, technical and facilities staff to design site specific solutions, decommission current environments and implementing future mode of operation.
Review of current data center environments and mode of operation
Solution and design of new environment
Implementation of new local environments at client sites
Decommission or repurposing of old environments

IBM Global services 2008 – 2009
Project Manager / Availability Manager
Managed a project to define a change control process with cross-functional business and technical professionals that lead to a higher rate of change accuracy and completeness, a lower percentage of change rework and improved accuracy of change records.
Developed detailed project plans, scheduled reporting and communication to maintain a current view of progress and risks and issues.

Siemens IT Solutions 2007 – 2008
Project Manager
Managed full project life cycle for multiple projects concurrently ranging from 3 to more than 9 months.
Managed all aspects of scope, budget risk and issues, provided scheduled reporting to all stakeholders and executive team.
Primary project focus was Network and Wireless and Merger and Acquisition.

S&S Renovations 2003 – 2007
Owner / Operator
Residential and Commercial painting and renovations company
Lead every aspect of marketing and sales, employee hiring and training and financials.
Managed all projects to customer acceptance ranging from a single home repaint to entire condominium repaint and repair valued at over 125K.

IBM Global Services 1995 – 2002
Network Service Manager / Delivery Project Executive
Managed a team of 8 IT project managers within a managed services agreement. While cultivating successful working relationships as the primary client liaison.
Successfully managed responsibilities to ensure all contractual deliverables, budgets scopes, risks and issues and reporting were met.
Coordinated projects of varying sizes with durations of more than 12 months in support of Mainframe, Network and Midrange, hardware and application installation.

Last Resume Update January 17, 2017
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