March 2015 - February 2016

Tested electronic instruments using circuit testers, oscilloscopes, monitors and voltmeters. Analyzed data to diagnose malfunctions and performance problems. Troubleshooted and repaired down to the circuit level. Maintained circuit boards, applied and used a solder iron when needed. Interpreted drawings/blueprints, schematics and wiring diagrams. Performed routine mathematical operations as required.

Captel Service Specialists, 2602 Challenger Tech Ct#190, Orlando, Fl 32826 — Captioning Assistant

January 2016 - August 2016

Provided real time captions for individuals with hearing loss. Listened to client phone calls and repeated what was heard into a computer using voice recognition technology. Transferred client phone calls to appropriate employee. Ensured satisfaction of clients by reporting to supervisors on daily call analysis.

Compass Research, 100 W Gore St, Orlando, Fl 32806 — Research Assistant

August 2013 - April 2014

Assisted the Clinical Research Coordinator (CRC) with monitor visits. Maintained office filing, storage systems, source documents and prepared lab kits and Electronic Data Capture (EDC) for clinical trials. Generated data on efficacy of medical devices and medications.

100 Montaditos, 417 North Alafaya Trail, Orlando, Fl 32828 —Cashier

February 2012 - November 2013

Achieved sales goals through product recommendations to guests. Assisted with the flow of guests by taking food and drink orders as needed and resolved customer complaints. Cash handling and end of day revenue reconciliation and applicable paperwork. Assisted with restaurant clean up. Ensured proper food presentation and storage.

EDUCATION

Avionica Orlando, 241 Nilson Way Orlando, Fl 32803 — Aviation Technician Certificate

March 2015 - February 2016

University High School, 2450 Cougar Way Orlando, Fl 32817 — High School Diploma

August 2008 - May 2011

CERTIFICATES/LICENSES

Avionics Technician Certificate of Training

Airbus Familiarization Training A318, A319, A320 and A321

FCC Element 1 & 3

Function, Installation and Testing of the RJ45, Cat-5E/Cat-6 Shielded WIFI Ethernet Network Patch Cable

Investigator Site Personnel ICH GCP Training Certificate

REFERENCES

Xotchil Benitez Case Manager (United Healthcare)xxx-xxx-xxxx Years Known: 12

Janiza Veloz CCRC (Orlando Immunology Center)xxx-xxx-xxxx Years Known: 11

Millie Lopez CCRC (Compass Research)
xxx-xxx-xxxx Years Known: 15

Israel Mercado Founder (Avionica Orlando)
xxx-xxx-xxxx Years Known: 3

SKILLS

• Bi-lingual

• Analytical

• Structured

• Decisive

• Adaptable

• Organized

• Self Motivated

OVERVIEW

Meticulous and independent, I strive to undertake complex assignments, meet tight deadlines and deliver superior performance. Apply a strong, disciplined and adaptive work ethic regardless of the circumstances. Operate with a strong sense of urgency and thrive in a fast-paced setting. Seek to become an energetic and highly motivated member of a dynamic team. Technically proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

LANGUAGES

English-Proficient

Spanish-Proficient