PROFESSIONAL EXPERIENCE
PEAK SYSTEMS MARCH 2016 – December 2016

TRAINER/LEAD TECHNICIAN

As Lead Technician of a 4-5 man team for the CVS/SV4(Target to CVS Pharmacy conversion) I was tasked with ensuring the installation of Thin Clients (Zotoc ZBox), Peripherals, Printers, fax, telephones. That connections were correctly patched through from the patch panel to the appropriate switch, Telephones cross connections corresponds with the correct extension and perform VM Host configuration on the servers. Advanced to Trainer where I travel to various locations to train leads and their teams in the procedures required to perform the above mentioned tasks appropriately and in a timely manner.

THE ADDISON GROUP NOVEMBER 2014 - FEBRUARY 2016 CABLE TECHNICIAN

As a contractor for Community Healthcare System through The
Addison Group responsible the placement and termination of Cat6e, Twisted Pair, Fiber Optics and Coaxil cabling in anticipation of the transition to Avaya Voice Over Internet Protocol (VOIP) Telephone System.

By Light Professional IT Services May 2014 – AUGUST 2014

CABLE INSTALLATION TECHNICIAN

As a contractor through By Light Technical Services and part of an installation team responsible for the installation of voice, data, fiber optic cable and a variety of other related network equipment installation and troubleshooting support. Responsible for reading, interpreting and providing redlines related engineering drawings and design packages. Rack and stack network equipment including Cat5/CAT6 and fiber cable management equipment. Review, implement and provide input to installation design plans for cable and network equipment installation related tasks. Conduct site surveys in support of engineering/project management requirements for design, installation, integration, de-installation and troubleshooting. Other duties include 'Rack & Stacking' equipment, preparing and inventorying BOMs and redlining documentation. Current assignment is the VA WIFI Project.

GDH CONSULTING INCORPORATED MAY 2014 – JUNE 2014

Lead Installation Technician

Provide a range of installation, training, QC and support for new construction, moves/adds/changes, service, rollouts and special projects. Responsible for overall quality control of service, installations and regional rollouts through on-site involvement on projects. After hours project coverage and travel required. Conduct on-site field surveys at customer premises to scope customer work as needed.

RIGHTWAY AUTOMOTIVE GROUP FEBRUARY 2014 – MAY 2014

SALES CONSULTANT

Sales Representatives spend time with customers to determine their needs and discusses vehicle options

Sales Representatives commit to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology

Sales Representatives test drive vehicles to demonstrate industry leading features

Complete quotes and explain financing options

Follow up with prospective customers and return email / voicemail

Support on-line customers by setting appointments

Follow up with existing customers to confirm their satisfaction and generate leads

SPENCER TECHNOLOGIES APRIL 2013 – FEBRUARY 2014

LEAD FIELD SERVICE TECHNICIAN

Read technical manuals to learn correct settings for equipment
Install wires and cables as well as splice wires or cables

Disassembling equipment or modify equipment in accordance to use request.

Entering commands into computer to test equipment

Verifying that data is being transmitted between locations according to specifications
Responsible for viewing and completing work orders

Move, change, install, repair or remove data communications equipment such as POS systems, phone systems (Cisco, Avaya, Panasonic and Verint), routers, switches, patch panels, computer terminals, audio systems, DVR’s, digital signage, traffic monitoring systems/analytics and wireless RF units.

Extend T1 circuits

Inspect and test wiring to locate and repair problems as well as ensuring that all specifications are met.

NETVIEW INCORPORATED JULY 2012 – APRIL 2013
LEAD CISCO TELEPHONY TECHNICIAN (CONTRACTOR)

➢ The Home Depot Stride voice upgrade.

The upgrade consists of replacing the old Avaya PBX and AT&T WAN Cisco router with a Cisco Call Manager Express/Unity Express solution, running on two Cisco 2951 routers.
Wired Avaya IP phones being replaced with the Cisco Unified IP Phone 7965G. Store Call Center Avaya IP phones being replaced with a 7965G that includes the Cisco Unified IP Phone Expansion Module 7916.

TROWBRIDGE AND TROWBRIDGE, LLC MARCH 2011 – JULY 2012
Outside Plant Technician/ Combination Technician

Perform tasks as an OSP/Combo Technician at Minot Air Force base such as:
Maintain and repair Underground and buried Copper and Fiber Optic Telecommunications Cabling.

Locate(paint and flag) Copper and Fiber Optic cables.
Installation, maintenance and repair of Cat5, Cat5E and Cat6 cabling, jacks, enclosures and raceway.
Installation of backboards, Network Shelters (cabinets), routers, switches, patch panels and punch down terminal blocks (66 and 110).
Perform moves, adds and changes utilizing an Avaya Definity system to include placing cross connections at the mainframe and end user locations.
Perform work order surveys to determine customer needs and cost and materials required to complete the work order.

NATIONAL CABLE TECHNICIANS MARCH 2010 – JANUARY 2011

STRUCTURED CABLING TECHNICIAN

GE TRANSPORTATION ERIE, PA.

Upgrade of Voice and Data Network from Cat3 to Cat6 in work area locations including pulling, placement, termination, testing and labeling of cables
Build of Telecommunications room to include placement of framework, ladder racks, patch panels and fiber switch

Jesse Brown VA Hospital Chicago, IL.

Placement, termination, testing and labeling of Cat5e and Cisco Wireless Access points throughout the hospital

AT&T ​ ​ ​ ​ ​ ​ ​ AUGUST 2007 – OCTOBER 2008
Cable Splicing Technician

​ ​ ​ ​ ​ ​ ​
Make and complete splices in various types of communication cables

Review and analyze complex schematic drawings
Use electrical test instruments to determine defective wire or fiber

CENTRAL LOCATING SERVICE ​ ​ ​ ​January 2006- August 2007

Utility Locate Technician ​ ​ ​ ​ ​ ​ ​ ​
View maps and NERV/NIM prints to determine the existence of buried /underground telephone facilities.

Operate hand held detection equipment in the designed manner to accurately locate and identify underground facilities(AT&T buried Wire/Fiber ducts, Fiber Optic cables, Twisted pair cables and drops).
Mark locations of such facilities on roadways, private property and other appropriate locations using required marking paints and flags.

COMP USA ​ ​ ​ ​ ​February 2005 – January 2006

Digital Living Technician ​ ​ ​ ​ ​ ​ ​
Installation of SBC DSL service to homes and businesses in Chicago and the Chicagoland area.

ILLINOIS DEPARTMENT OF CORRECTIONS December 2001 – October
2004
Telecommunications Electrician

• Served as a journeyman Telecommunications electrician installing, altering and maintaining electrical systems for low voltage wiring for computer network, mainframe, video and telephone lines for Illinois Department of Corrections statewide.

INNOVATIVE TECHNOLOGY SYSTEMS ​ ​ July 2000 – November

2001 ​ ​ ​
Training Coordinator

• Provide training to new employees and subcontractors of Innovative Technology Systems and RCN (formerly 21st Telecom Group) covering Basic Telephony: Installation and Repair, Basic Cable, Broadband, Ladder Safety and Handling and OSHA Safety
Standards.
Quality Control Technician

Inspection of installations, repairs and paperwork completed by Innovative Technology System employees and subcontractors for AT&T (Digital Cable, Digital Telephone and Broadband) and Ameritech New Media to ensure that task were performed to desired specifications of the vendors.

AIRBORNE EXPRESS / DHL ​ ​ ​ ​ February 1992 – March 2000
Delivery and pickup of domestic and international freight within specific timeframes.

AMERITECH ​ ​ ​ ​ ​ ​ ​ January 1989 – February 1992
Installation and Repair Technician

Installation and repair of residential and commercial telephone service for Ameritech customers.

AT&T ​ ​ ​ ​ ​ ​ ​ ​ April 1987 – January 1989

Central Office Installation Technician

Responsible for installation of customer telecommunications equipment, racks, cabinets, cages, power and cabling in the Ameritech Central Offices.

MILITARY EXPERIENCE

UNITED STATES ARMY ​ ​ ​ ​ June 1980 – December 1985
Radio Teletype Operator
Supervises, installs, operates, and performs unit level maintenance on tactical telecommunications centers, auto mated message switches, and strategic telecommunications facilities. Requisitions, receives, stores, issues, and accounts for COMSEC equipment and associated keying material. Interprets publications, policies, and procedures as applicable to tactical and strategic telecommunications and message switching center operations
Field Wire Technician
Operates and performs preventive maintenance checks and services on telephone line and other vehicles. Installs, operates, and performs PMCS on power Installs, operates, and performs unit level maintenance on cable and wire systems, to include Digital Group Multiplexers, Remote Multiplexing Combiners, repeaters, restorers, voltage protection devices, telephones, test stations, intermediate distribution frames, and related equipment. .

Advanced to Rank of Sergeant E-5

VOLUNTEER

SALEM BAPTIST CHURCH OF CHICAGO 2002 -
2008
Security Ministry Team Member

• Provide general security duties to church staff members and guest, such as: crime prevention, crime reduction, and order maintenance by observing, documenting, and reporting activities.

Last Resume Update March 1, 2017
Address Las Vegas
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Resume File Derrick-Bell-Resume-2-7.docx-1-1.docx 30.44 kB

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