SUMMARY:

Comprehensive knowledge of the national and international Long Distance wholesales wireless and wire voice services, plus data technologies, with strong wireless and landline telecommunications engineering experience.

Proven track record in managing complex telecom projects.

Project management skills and knowledge.

Good experience in cost optimization and cost analysis.

Strong customer service and expert interacting with different teams, customers and vendors throughout the projects.

Extensive troubleshooting and testing skills.

Bilingual with fluency in both Spanish and English.

Proficient Microsoft Office (Word, Excel, Projects, Power Point, Outlook, etc.)

Excellent to give attention to details and multitasking.

SKILLS:

5620 SAM, RL12.0 Build R7, NEM RL13.xx and RL14.xx, ALU WMS, WPS Rel 3.x and 4.x, SQL, Linux / Redhad OS ver 6.1/6.3, PMT Tool, Element Management System (EMS), Granit, ATM MainStreetXpress , 3600 MainStreet Bandwidth Manager, NetAnalyst, Clarify Ticket System (OPS Console), SMS Craft, Circuit Vision, Reflection GUI, 8MS, Circuit Vision, Hammer, HP Open View Network Node Manager Solaris Version 6.0, Remedy Action Request System Version 5.1, PROCOM PLUS Terminal Manager, TEKNO Completion Analysis System, TEKNO(s) NAS Maintenance and Network Terminal 2005, INET Protocol Analyzer, Servcom Switch Provisioning Manager, IX Tools Traffic Analysis System, Secure CRT Ver. 5.1, File Transfer Protocol (FTP), Telnet, SSH, GUI, , Putty, FileZilla.

PROFESSIONAL EXPERIENCE:

Verizon Wireless 08/2015 – 04/2016

Project Manager / Project Implementation Engineer LTE

Activitly following projects under the scope, project plan and budget requirements.

Responsible for the procurement, installation and integration for the wireless network infractructure equipmens as: 9K sisco routers, 7750 - 7705 Alcatel Lucent routers, MME, PGW, SGW, F5 load balancers, Cisco Switches Nexus 7710, STP servers, ETC…

Responsible for the SpiderCloud project (backhaul small cell design, integration and implementation).

Fortinet Wifi backhaul design, integration and implementation.

Responsible of decommissioning projects for the wireless network infrastructure.

Manage vendors or providers (procurement) for the succesfull completion of the projects ( Milestone).

Coordinates meetings and conference calls with stakeholders.

Prapare reports, graphics and excel sheets for stakeholders analisys.

Circuit verification with XNG / Granit.

Audited ALU 7750, 7705 routers.

Audited ALU 7210 and 6850 Omni switches.

Alcatel – Lucent Naperville, IL 05/2014 – 08/2015
LTE / 4G Small Cell Network Design, Provisioning and Integration Lab Engineer

Responsible for creation of Detail Engineering Design / Plan documentation for eNodeB and MCOs.

Responsible eNodeB, Small cells and 9764 Metro Cell Outdoor (MCO’s) provisioning and integration for VoLTE and Data services.

LTE Work order (WO) creation with Wireless Provisioning System (WPS Ver 3.xx and WPS Ver 4.xx)

5620 SAM Release 7 Service Aware Manager provisioning and configuration.

WAN/LAN provisioning and implementation.

Work order (WO) application for eNodeB and MCOs with EMS 5620 SAM.

Snapshots creation for eNodeB’s and MCOs with EMS 5620 SAM.

Database backups for eNodeB’s and MCO’s.

WAN and LAN troubleshooting and configuration.

Certificate Management System (CMS) ProLiant DL360 Gen8 integration and configuration.

Plug and Play (PnP) 5620 SAM configuration and PnP WO creation.

IH-7750-12 CLESS, IH-7705 SAR-H Routers and Omni Switch configuration and verification. OSPF and BGP.

Wireless Management System (WMS) upgrade and maintenance.

Home Device Manager (HDM) upgrades and maintenance.

EnodeB and MCOs load upgrades.

MRV Console Server configuration.

Responsible of capacity planning for NodeB or EnodeB.

Responsible of assign link protocols to the Sites according to the customer specification and bandwidth requirements.

Responsible to perform analysis of KPIs ( Key Performance Indicator) throughout a region.

Maintain and save historical data for future reports and studies.

Performed performance audit to UMTS and LTE sites.

KPI monitoring and reports.

Recommended the correct actions for increase KPI performance.

New equipment verification and functionality.

New equipment configuration and software verification.

Equipment and circuits tag verification

Ericsson / AT-Tech Plano, TX 08/2013 - 05/2014

UMTS SME (Subject Matter Expert) / Network Engineer IV

Helped to implement new procedures for the new RAN UMTS service.

Quality management and quality assurance throughout the project.

Assisted in as professional advisor for rollout of the UMTS integration.

Database maintenance and reports with SQL.

Assisted Project Managers in the process of the RAN UMTS implementation.

Provided the knowledge expert for the work order implementation in the WMS.

Participated in extended conference calls with customers, teams and providers for the project implementation.

Helped to train technicians to design NDPs from customer NDERs.

Managed different teams for the success of the project.

Provided upper management project progress reports.

Alcatel – Lucent / Lisle, IL 03/2009 - 04/2013

Project Planner - Network Design - Provisioning Engineer

Integration (UMTS/LTE)

Worked directly with customers to plan, design and test for integration and deployments of new products and features for Voice, Data and Video service for wireless technologies (UTRAN and CORE Networks)

Responsible for the design of the RAN / CORE LTE and UMTS technology for Tier 1 service providers. UTRAN and CORE network designs.

Maintain, add and modify circuit’s database in Metasolv.

Quality management and quality assurance throughout the project.

Monitored and made KPI reports for customers (AT&T, Verizon Wireless) and upper management.

Optimized and migrated IuPS/IuCS services from ATM to IP network.

RNC, NodeBs, Toycells & COWs provisioning, integration and troubleshooting.

Responsible for incoming calls for Tire III escalation trouble tickets for the UMTS network customers.

Created, verified and implemented scripts (IMA, VCCs, T1s and VRF) for New Sites, COWs and SIAD box.

Managed different markets and teams also interact with PMs for the completion of the UM TS and LTE networks.

Produce and review technical design documentation for Lucent 5200, 9370, 7705 and 7750 routers.

Provisioned ATM/Multiservice networks from completed Wireless G3 network designs not limited to RNCs, NodeBs, IuR, SGSN and uMGW equipment for voice, video and data services.

Responsible for designing Ethernet to Cell (ETTC) project for Tire 1service providers.

Produced Wireless network implementation and migration plans.

Upgraded customer networks to new releases of software and hardware.

Evaluate customer networks (3G, 4G, LTE, and UMTS) for performance, scalability, and security.

IuPS and IuCS services turn up.

New RNCs integration and provisioning.

Responsible and contributed of the integration process of the ATM Network for the G3 Service.

Tested and supported networks in various stages of network field deployment

Audited and assessed customers’ networks.

IP planning and distribution to majority of Alcatel/ Lucent Routers, RNCs, NodeBs, SGSN and uMGW equipment.

Configure wireless G3 equipment and services for Alcatel-Lucent 5200, 9370.

Produce and review technical project plans.

Provide appropriate training and assistance to partners and customers.

Develop and maintain strong relationships with customer's technical management and Teams.

Develop and maintain in-depth technical and marketing knowledge of key Alcatel-Lucent ATM/Multiservice product lines.

British Telecom / ManPower Atlanta, GA 03/2007 – 03/2009

Functional Project Manager / CIP / COP

Quality management and quality assurance throughout the project.

SOX Project management methodology.

WAN/LAN integration and implementation.

Perform evaluation, test and troubleshoot circuits (T1, T3, OC12, OC48) with suppliers and customers before migrate the service to the MPLS network.

Directly performed troubleshooting and coordinate the turn up of Cisco routers for the MPLS network (Cisco series 1841, 2841, 3845, 7304).

Troubleshoot and maintain routers configuration for the successful installation of the MPLS network, proactively identify new process for better implementation and performance of each project.

Oversee the entire project from A to Z the installation of voice, internet and data services including equipment and circuits.

Responsible of the overall perform of the project on timely matter.

Responsible for planning, scheduling and oversee the installation of MPLS networks for international customers.

Interface with vendors and providers for the delivery on time of the equipment and services.

Bellsouth Long Distance Atlanta, GA 06/2003 – 03/2007

Network Engineer III - Global Network Management Center (GNMC)

Directly troubleshoot, configure and Lab testing DS0, T1, DS3, OC3, and OC12.

Maintenance and Troubleshooting Cisco 3660 and Cisco 2611.

Configured and troubleshoot BGP, OSPF and IP protocols.

Maintain, add and modify circuit’s database in MetaSolv.

Responsible for the HP openView network analysis, monitor and supervision.

DOCSIS knowledge and testing.

Directly assist in the supervision and application of switch translations and provisioning for Nortel Switches DMS 250s, and DMS 300s.

Assist to configure, monitor and troubleshoot the Bellsouth Long Distance ATM network. This include nodes, new circuits turn up (T1, DS3, OC3 and signaling) ATM MainStreetXpress 56020.

Maintenance and Troubleshooting of Nortel Switches (GSP, DMS 250-300)

Assist to turn up, change and implement new configuration in DACs.

Proficient in troubleshooting CDRs and SS7 massages in both voice and signaling networks.

Responsible for monitor and provisioning of TEKELEC STP for the SS7 network.

Knowledge SS7 Stack protocols (M2PA, M3UA and SUA).

ATM Administrator. Provide level 2 support for ATM related issues. Job duties include provisioning and testing new circuit orders in the Tellabs 532L, 5500 and Alcatel 7470.

Responsible for ticket creation, follow up, troubleshooting and closure for customer network problems.

Traffic Analysis for all the International and Long Distance Bellsouth voice routes.

Responsibilities included but were not limited to: Look for low answer seizure ratio, performed route change as necessary for increase profit and customer satisfaction (ASR), look for vendors that are not performed as agreed according to the average call duration (ALOC), directly assist to represent BellSouth account with client and customers.

Bellsouth International Atlanta, GA 09/2000 – 06/2003

Network Engineer I – Global Network Reliability Center (GNRC)

Responsible for Assessment and Management of Least Cost Routing in daily basis.

Responsible for the HP openView network analysis, monitor and supervision.

Provide service support and troubleshooting for all of BellSouth’s International Wholesale and Retail Voice and Signaling Customers.

Remotely Manage BellSouth’s International and National Points of Presence throughout Long Distance Network.

Responsible for ticket creation, follow up, troubleshooting and closure for customer network problems.

Provide support for wireless roaming and prepaid Services for Wireless Carriers.

Maintenance and Troubleshooting Cisco 3660 and Cisco 2611.

Responsible for Maintain and Administrate Remedy System Action Request System Ver 5.01

EDUCATION:

Associate Degree in Computer Science, Pontificia Universidad Catolica Madre y Maestra (PCMM), 1994

TRAINING & COURSES:

TL 9000 Alcatel Lucent University. February, 2015

Project Management Professional Certification Training (PMP), Edwell Program. November, 2014

Cisco Certify Network Associate (CCNA), Atlanta, GA, April 2014 Certification No. CSCO10231915

Alcatel-Lucent Scalable IP Networks (NRS I), Atlanta, GA, 2010

Voice Over IP Fundamentals and Troubleshooting, Atlanta, GA (Nortel Networks), 2008

Nortel Session Server Trunks and Provisioning SIP-T, Alpharetta, GA, 2007

Nortel DMS 250 Translations Implementation, Alpharetta, GA, 2006

DS1/DS3 Maintenance, Global Professional Services, 2006

CCS/Network Operations and Maintenance (ss7 Protocol), Telcordia Technologies, 2006