Cable Technician
ortel technologies - McAllen, TX - September 2015 to Present
INSTALLED AND TERMINATED CAT.6 AND CAT.5 CABLE REMOVED AND INSTALLED CABLE TO
WIRELESS ACCESS POINTS LIFTED AND TRANSPORTED HEAVY EQUIPMENT SORTED CABLE AND
WIRE TAKING INVENTORY OF MATERIALS AND EQUIPMENT

Customer Service Representative
TeleTech - McAllen, TX - November 2014 to February 2015
Responsibilities
take inbound calls

Accomplishments
made me a better person

Skills Used
people skills

Data Technician
GARZA COMMUNICATIONS - Weslaco, TX - March 2013 to September 2013
Responsibilities
UPON ARRIVAL TO JOB SITE, I REPORTED TO THE AREA SUPERVISOR AND WAS ASSIGNED TO
WORK WITH A TEAM OF TWO TO SIX PEOPLE. MY RESPONSIBILITIES AND DUTIES INCLUDED
GATHERING AND SETTING UP MATERIAL AT WORK AREA AND INSTALLING CAT. 6 AND FIBER-OPTIC
CABLE ALSO TERMINATED CABLE. OTHER DUTIES INCLUDED TAKING DAILY INVENTORY OF USED
AND UNUSED MATERIALS.

Accomplishments
WHILE WORKING AT THIS COMPANY I ACCOMPLISHED SELF-CONFIDENCE AND SELF-ESTEEM
WHICH HELPED ENHANCE MY COMMUNICATION AND LEADERSHIP SKILLS AND WORK WELL WITH
A TEAM.

Skills Used
*COMMUNICATION SKILLS
*LEADERSHIP SKILLS
*SAFETY
*MANUAL LABOR

Customer Service/Sales
convergys - Pharr, TX - August 2010 to November 2012
Responsibilities
help customers with their directv

Skills Used
soft skills.tone.empathy

Network Technician
TRADE STAR - San Antonio, TX - December 2011 to July 2012
INSTALLED AND TERMINATED CAT.6 AND CAT.5 CABLE
REMOVED AND INSTALLED CABLE TO WIRELESS ACCESS POINTS
LIFTED AND TRANSPORTED HEAVY EQUIPMENT
SORTED CABLE AND WIRE
TAKING INVENTORY OF MATERIALS AND EQUIPMENT

NETWORK TECH
AES CABLING GROUP - San Antonio, TX - February 2009 to November 2011
INSTALLED AND TERMINATE CAT.6 AND CAT.5 CABLE
REMOVED AND INSTALLED WIRELESS ACCESS POINTS
WORKED UNDER SUPERVISION
SORTED WIRE AND CABLE
INVENTORY OF USED AND UNUSED SUPPLIES
INSTALLED TESTED AND REPAIRED COMPUTERS ON SITE

CUSTOMER SERVICE REP
HEB - Alamo, TX - February 2008 to January 2009
ASSISTED CUSTOMERS
RESTOCKED SHELVES
CART COLLECTING
ORGANIZATION SKILLS
COMMUNICATION SKILLS

EDUCATION

PSJA MEMORIAL HIGH SCHOOL - Alamo, TX
August 2004 to May 2008

SKILLS

Excellent communication skills, customer service skills, bilingual,computer literate,