Birch Communication, Houston, Texas 2015-Dec,2016
Lead Tech
Making sure the customer is taken care of and all services are up and running smoothly.
Testing and maintaining Birch equipment inside ATT central office locations thru out Houston.
Installation of Birch equipment which includes, Actelis 624,628, Cisco routers 2435,2431, spiads 2911 along with network equipment such as VoIP polycom telephones, Edgemark 30, wireless access points, routing equipment.
Tested and activated all incoming circuits from local exchange carrier such as T1,efm circuits, fiber hand offs, as well as overseeing all infrastructure cabling being installed.

2003-Nov,2015
Valdata Telecom, Houston, Texas
Business Owner
Service and maintain relationships with over 200 companies.
Manage all incoming service calls on equipment issues.
Disperse cabling technicians for daily service calls from one to hundreds of cable drops.
Order equipment and materials as needed.
Installation and servicing of telecom equipment and voice mail systems (Nortel, Lucent, Samsung, Avaya Partner, and others).
Installation of local network equipment such as router installation, wireless access points, printers, pc's, server, as well as camera surveillance systems,.
Infrastructure cabling cat5e for phone and data, coaxial for TV, hdmi, fiber and all network hardware such as data patch panels, data racks wall mounted or stand alone, power ups and fuse panels.xxx-xxx-xxxx
Telereunion, Houston, Texas
Project Manager
Overview the installation and maintenance of a Lucent 5E switch.
Responsible for trouble tickets, and communicating with other carriers.
Instillation and programming of multiplexers (EdgeLink 100), echo cancellation (Ditech), DSX Panels (AJC).
Testing DS3, DS1, 56K data circuits, as well as wiring coax from DS3 panel to mux’s breaking the DS3 to T1’s on DSX panel and wiring jumpers to switch, Cisco hubs, and the making of rj45 cords.
Supervised outside technicians of network data, and voice cablingxxx-xxx-xxxx
Telscape International, Houston, Texas
Central Office Technician
Maintenance on a Nortel DMS-250 and overview of upgrade to a DMS-500
Translations of building trunk groups, adding and deleting trunks (members), using ami/b8zs line coding, some ss7 signaling.
Testing and troubleshooting DS3, DS1, and data circuits.
Receiving incoming calls on trouble tickets and reporting out trouble to different carriers.
Wiring multiplexers, DSX’s, cross connects, rack-mounting equipment.xxx-xxx-xxxx
Logix Communications, Houston, Texas
Central Office Technician
Maintenance on a DEX600 switch
Building of trunk groups along with members, and put into routing
Turning up DS3, DS1, 56K data circuits and 9.6 analog circuits, using a T-Berd 224 test set.
Wiring cross connects, multiplexers, DSX’s and data patch panels.

EDUCATION:
1997
ITT Technical Institute, Houston, Texas
Associate of Applied Science Degree in Electronics Engineering Technology
1994

Klein Forest High School, Houston, Texas
High School Diploma in 4 years
SPCIAL SKILLS:
Bilingual in Spanish and English
Experienced in programming with analog and digital phone systems
Some experience in VOIP (voice over internet protocol) telephone systems.
Proficient with T1-S, PRI’s, DS3 circuits
Excellent customer service skills

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