Miami, Fl. 33186

xxx-xxx-xxxx (C)

xxx@xxx.com

Offering:

Highly s killed professional with over 20
years diversified & progressive experience in Information Technology. Strong aptitude to learn & apply new methods & technology through formal & non-formal training.

Provide client support on site and remotely regarding i nstallations. Provide end user support on site and remotely.

Network Hardware & LAN Technologies

Cisco switches and Routers. POE

Token Ring, FDDI, Ethernet, Fast Ethernet, Thicknet, Thinnet, DSL.

Cisco 7500, 5500

Rack Build & Installation in datacenter a nd wiring closet environment

Fiber, Cat3, Cat5, Cat5e, Cat6

Professional Experience

Voice / Data Infrastructure
Technician

Wiring.com

Tenet Healthcare Account

Coral Springs , FL

2011 – Present

Installation of Cat. 5E and Cat. 6 structured cabling.
Core upgrades. Wireless Access. VOIP.
Cisco Voice Gateways. Re-punch entire wall field. IDF and MDF upgrades including re-patching and wire management.

Terminations of cabling on Patch Panels or 66 blocks.

Terminate all workstations. Test and label. Instal l Cisco switches in racks or cabinets. Install C
isco wireless access

Points. Patch in all drops. Relocation of all cabling and or computers , printers and fax machines. Install sleeves

and fire stop when needed.

Voice / Data Technician

Millennium Cabling and Fiber Optics

West Palm Beach , FL.

2010 - 2011

Installation of
Cat. 5E and Cat. 6 structured cabling. Terminat
ion of cabling on Patch Panels or 66 blocks. Terminate workstations
all on new construction sites. Shoot hanger wire using a Hilti
. Inst all firestop. Dress spines.

Test all cabling. Labeling of jacks ,panels and racks.
Rack builds.

Run Fiber to all IDF ’ s between floors.

Voice / Data
Infrastructure Technician

WaveGuide Communications

Royal Caribbean Account

Pom pano Beach, FL

2005 – 20 10

Work all MACS
. Incoming Moves
, Adds and Changes
including Problem Tickets related to structured
cabling for voice and data.
Install cabling as needed.

Responsible for Avaya and Lucent
support for phones on the Definity Phone System
including moving of
extensions and lines .
Setting up polycoms and headsets.

Act as a liaison between the customer and outside venders to verify completion of work.

Support Cruise ships working onboard with IT and customer remotely to verify network co nnectivity.

Report back to customer on any issues resolved or still open that need to be escalated.

Work with the end users remotely and on site to verify if another dept is needed to resolve any issue and get them

the help needed and report back to the cu stomer.

Voice / Data Infrastructure Technician

Comnet Communications

Ryder Systems Account

Miami, FL

2001 – 2005

Problem ticket and change ticket creation, tracking and management for all tickets relating to structured cabling for voice & data

Scheduling & process management for remote troubleshooting, re-engineering and refresh of existing network cabling infrastructure for Ryder FMS sites. Work with vendors and Ryder FMS site management to facilitate these projects.

Responsible for in
ventory tracking, troubleshooting, and installation of structured cabling for Ryder HQ LAN. Installation and Troubleshooting of AS/400 Operating System including, cabling, terminal addressing, IP addressing and all hardware installation such as control un
i ts, Idea Controllers for Ryder. Installation of Cabletron & Cisco Token Ring & Ethernet hubs, switches and routers at Ryder HQ.

Work with Ryder Asset Management and Information Technology Department to facilitate the Ryder ’ s move to new HQ facilit
y. Responsibilities include legacy LAN hardware decommission and removal, legacy systems move and installation into new facility datacenter, and LAN hardware/cabling inventory & classification.

Voice / Data Infrastructure Technician

Orion Technical Soluti ons

Ryder Systems A ccount

Miami, FL

2000 – 2001

Installation and Troubleshooting of AS/400 Operating System including, cabling, terminal addressing, IP addressing and all hardware installation such as control units, Idea Controllers for Ryder. Instal
lation of Cabletron & Cisco Token Ring & Ethernet hubs, switches and routers at Ryder HQ. Installation of structured cabling for voice & data for Ryder. Site survey and problem determination for IP address/subnet management.

Voice / Data Infrastructure Technician

Wachter Corporation

Ryder Systems A ccount

Miami, FL

1997 – 2000

Installation and Troubleshooting of AS/400 Operating System including, cabling, terminal addressing, IP addressing and all hardware installation su

ch as control units, Idea Controllers for Ryder. Installation of Cabletron & Cisco Token Ring & Ethernet hubs, switches and routers at Ryder HQ. Installation of structured cabling for voice & data for Ryder. Site survey and problem determination for IP ad
d ress/subnet management.

Voice / Data Infrastructure Technician

Florida Intranet Group

Ryder Systems A ccount

Miami, FL

1993 – 1997

Installation and Troubleshooting of AS/400 Operating System including, cabling, terminal addressing, IP addressing an
d all hardware installation such as control units, Idea Controllers for Ryder. Installation of Cabletron & Cisco Token Ring & Ethernet hubs, switches and routers at Ryder HQ. Installation of structured cabling for voice & data for Ryder. Site survey and p
r oblem determination for IP address/subnet management.

Education

Metropolitan Technical Institute Saddle Brook, NJ.

Certificate – Computer Programming (Cobol, Assembler, Basic)