· Working in high pressure environments · Muli-tasking
· Map and print reading · Problem solver
· low voltage wiring · Customer Service
· Small/ heavy tools · Service Oriented
Chareter Spectrum Irwindale, Ca
xxx-xxx-xxxx Broadband Technician IV
Performed repairs, installations, upgrades of residential cable products and services.
installed aerial and underground cable drops and outlets also configured customer
computers, wireless routers, television sets, cable set top equipment, and other similar
equipment. Helped trained new hires in the field who are going through company training
program. I carried out all work performed in the safest possible manner; following all
internal safety guidelines. As a employee I maintained all assigned assets such as test
meter, safety equipment, ladders ect. I tracked, managed and orginized client equipment
and small parts to be accoutable for usage of those items
Turnaround Communications ElMonte, Ca
Installation of Cable TV, Phone and Data Services in residential homes and commercial
Installing overhead drops and outlets to service residential homes
Connecting equipment to the customer’s TV's, computers, etc.
Direct contact with customers in the home; exceptional communication and customer
service skills are a must.
Configuring advanced services to customer’s equipment
Performing service calls and utilizing trouble shooting skills needed in the field
Multi- Cable Inc. Ontario, CA
04/05 to 12/07 Cable Technician
Installed high speed internet, digital telephone and cable television. String cables
between structures and lines from poles, towers, or trenches and pull lines to proper
tension. Completed trouble call work orders and eliminated customer complaints.
Supervised other installers by dividing work, insuring quality assurance, and offered
assistance. Perform Shipping and Receiving duties such as stocking warehouse with
equipment and issued them out to technicians.
Multi- Cable Inc. and Industry, Ca
02/10 to 05/15
Travel to customers' premises to install, maintain, or repair high speed internet, digital
telephone and video reception equipment or accessories. Inspect or test lines or cables,
recording and analyzing test results, to assess transmission characteristics and locate
,faults or malfunctions. I measured signal strength at utility poles, using electronic test
equipment. I also provided excellent customer service and on services rendered
John Griffin Construction, Inc Corona , CA
01/08 to 08/08 Aerial Splicer
Completed contract with prime cable company where I upgraded and replaced electronics
on aerial telephone poles and underground vaults. Install equipment such as amplifiers or
repeaters to maintain the strength of communications transmissions. Splice cables, using
hand tools, epoxy, or mechanical equipment. In addition I activated cable system to
maintain customer satisfaction on time.
·Completed 240 hour- Apprenticeship construction program - Certificate- 2010
· Constantly recognized with bonuses for proper installations and performances.
· Time Warner Technical Test- Certificate of Accomplishment- 2010
EDUCATION / TRAINING
Pasadena City College-Basic Electricity/ House wiring-2012
Los Angeles County Office of Education - Work Ethics – 2011
Pasadena City College-Apprenticeship Preparation Program-2010
L.A. Trade Tech -Electrical CraftsHelperCompleted-2008
|Last Resume Update
|August 27, 2017
| 2017Resume_1.pdf 101 kB