

Professional Administrative Operations/Policy
Highlights Over 15 years of Governmental Administrative experience at the executive level.
Successfully prepared the Colorado Women’s Correctional Facility for its first National Accreditation Audit by organizing and
directing the self-inspection program and subsequent annual internal audits.
Chaired bi-weekly Policy meeting to ensure policies and procedures were updated and published for staff.
Supervisory experience scheduling, assigning duties, approving leave, performance documents.
Developed group scheduling system to track and schedule appointments; staff/visitor sign-in roster maintenance.
Maintained, retrieved and sorted electronic and hard copy files.
Executive level reports, presentations, statistical data, and correspondence; proofreading.
Managed office supply inventory and replenishment for work unit.
Front Desk Coordinator; Receptionist.
Custodian for department cell phones, vehicle usage logs, thumb drives, and cameras.
Coordinated logistics for meetings and events hosted by department director and outside personnel.
Managed access list for department’s electronic files; assigned access levels.
Chaired monthly clerical meetings to improve communications.
On-call duty officer on rotational basis fielding emergency calls and conducting daily Roll Call.
Conducted facility tours for national auditors, training academy students, or other visitors.
Human Resources Coordinator
Collaborated with Management to manage personnel activity for up to 450 full time and contract staff.
In-processing of new hires; out-processing of leaving personnel.
Created and maintained work unit personnel files; electronically tracked and filed employee performance documents.
Initiated hiring process, scheduled and/or participated in interviews, screened applicants, collaborated with Human Resources to
complete hiring process for work unit.
Confidential Records Custodian; maintained database of employee contact information; generated contact cards.
Team leader and emergency point of contact for emergency drills; conducted roll call and submitted log.
Chaired committee to create and publish Resource Guide for regional Human Resource Coordinators.
Served as resource to new Human Resource Coordinators and provided training.
Audited and input employee timesheets into Payroll Timekeeping system.
Budget and Accounting
Monitored budget and generated reports for department director and managers.
Audited/processed contractor payment applications from contractors, vendors and consultants.
Audited Capital Construction and Controlled Maintenance budget spreadsheets.
Assisted Project Representatives with budget tracking and reconciliation.
Held P-Card for work unit; balanced and reported all transactions on a monthly basis to Accounting Office.
Travel arrangement and expense report preparation.
Employee Relations
Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives
at appropriate times.
Work effectively with all levels of management, multiple departments, employees, and outside stakeholders.
Led diverse, cross-functional team in the fulfillment of agency productivity, quality and bottom-line objectives.
Possess strong communication, customer service and organizational skills, which increased customer satisfaction, always striving
for 100% on-time delivery of assigned projects.
Highly-effective leadership and communication skills, which led five out of seven employees promoted within agency.
Member of Employee Council, volunteering for employee relations activities.
Represented agency at State Fair recruiting booth.
Heidi Geo Howell Resume
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Software Advanced skills in 2010 Word, Excel, Outlook, Adobe Professional, Internet
Intermediate skills in 2010 PowerPoint
Typing Speed: 71 wpm (controlled test/December 2014)
Maintained department web pages on Intranet; revised and updated as needed
Resource to other staff for computer and hardware troubleshooting
Quick to learn new programs
Skills Excellent Verbal/Written Communications Superior Customer Service Skills/Front Desk
Exemplary Team Member Teach/Train Others
Strong Interpersonal Skills Excellent Microsoft Office Skills
Filing/Organization/Detail-Oriented Reports, Forms, Presentations, Correspondence
Flexibility/Adaptability to Changing Business Needs Effectively Manage Multiple Tasks, Priorities and Deadlines
Employment Office Manager/HR Coordinator CO Dept. of Corrections, Colorado Springs, CO June 2006 – May 2012
History
Administrative Assistant Harrison School District, Colorado Springs, CO November 2005 – May 2006
Quality Control Technician Sun Trust Mortgage, Richmond, VA August 2005 – October 2005
Accreditation Mgr./HR Coordinator CO Dept. of Corrections, Canon City, CO September 2000 – February 2005
Office Manager/HR Coordinator CO Dept. of Corrections, Canon City, CO April 1996 – August 2000
Administrative Assistant III CO Dept. of Corrections, Canon City, CO October 1992 – March 1996
Administrative Assistant I CO Dept. of Corrections, Canon City, CO March 1990 – September 1992
Head Proof Operator First National Bank, Canon City, CO April 1987 – March 1990
Assistant Proof Operator First National Bank, Canon City, CO October 1985 – March 1987
Customer Service Representative First National Bank, Canon City, CO October 1983 – September 1985
Education A.A.S. Accounting Pikes Peak Comm. College, Colorado Springs, CO May 2006 3.7 GPA
Prof. Human Resource Mgmt. Online Certificate, Villanova University February 2004 4.0 GPA
Awards & Member, Phi Theta Kappa, International Honor Society of the Two-Year College
Achievements Member, National Dean’s List and Registry
Colorado Merit Scholarship Recipientxxx-xxx-xxxx Academic Year
Allen Fund Scholarship Recipientxxx-xxx-xxxx Academic Year
“Outstanding Employee” reviews from supervisor
Department of Corrections Staff Trainer (Core Curriculum)
Colorado Supervisory Leadership Certificate Holder
Last Resume Update | July 2, 2015 |
Address | Colorado Springs |
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Phone Number | ![]() ![]() ![]() |
Resume File | HHowell-Resume.pdf 37.3 kB |