Professional Administrative Operations/Policy
Highlights  Over 15 years of Governmental Administrative experience at the executive level.
 Successfully prepared the Colorado Women’s Correctional Facility for its first National Accreditation Audit by organizing and
directing the self-inspection program and subsequent annual internal audits.
 Chaired bi-weekly Policy meeting to ensure policies and procedures were updated and published for staff.
 Supervisory experience scheduling, assigning duties, approving leave, performance documents.
 Developed group scheduling system to track and schedule appointments; staff/visitor sign-in roster maintenance.
 Maintained, retrieved and sorted electronic and hard copy files.
 Executive level reports, presentations, statistical data, and correspondence; proofreading.
 Managed office supply inventory and replenishment for work unit.
 Front Desk Coordinator; Receptionist.
 Custodian for department cell phones, vehicle usage logs, thumb drives, and cameras.
 Coordinated logistics for meetings and events hosted by department director and outside personnel.
 Managed access list for department’s electronic files; assigned access levels.
 Chaired monthly clerical meetings to improve communications.
 On-call duty officer on rotational basis fielding emergency calls and conducting daily Roll Call.
 Conducted facility tours for national auditors, training academy students, or other visitors.

Human Resources Coordinator
 Collaborated with Management to manage personnel activity for up to 450 full time and contract staff.
 In-processing of new hires; out-processing of leaving personnel.
 Created and maintained work unit personnel files; electronically tracked and filed employee performance documents.
 Initiated hiring process, scheduled and/or participated in interviews, screened applicants, collaborated with Human Resources to
complete hiring process for work unit.
 Confidential Records Custodian; maintained database of employee contact information; generated contact cards.
 Team leader and emergency point of contact for emergency drills; conducted roll call and submitted log.
 Chaired committee to create and publish Resource Guide for regional Human Resource Coordinators.
 Served as resource to new Human Resource Coordinators and provided training.
 Audited and input employee timesheets into Payroll Timekeeping system.

Budget and Accounting
 Monitored budget and generated reports for department director and managers.
 Audited/processed contractor payment applications from contractors, vendors and consultants.
 Audited Capital Construction and Controlled Maintenance budget spreadsheets.
 Assisted Project Representatives with budget tracking and reconciliation.
 Held P-Card for work unit; balanced and reported all transactions on a monthly basis to Accounting Office.
 Travel arrangement and expense report preparation.

Employee Relations
 Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives
at appropriate times.
 Work effectively with all levels of management, multiple departments, employees, and outside stakeholders.
 Led diverse, cross-functional team in the fulfillment of agency productivity, quality and bottom-line objectives.
 Possess strong communication, customer service and organizational skills, which increased customer satisfaction, always striving
for 100% on-time delivery of assigned projects.
 Highly-effective leadership and communication skills, which led five out of seven employees promoted within agency.
 Member of Employee Council, volunteering for employee relations activities.
 Represented agency at State Fair recruiting booth.
Heidi Geo Howell Resume
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Software  Advanced skills in 2010 Word, Excel, Outlook, Adobe Professional, Internet
 Intermediate skills in 2010 PowerPoint
 Typing Speed: 71 wpm (controlled test/December 2014)
 Maintained department web pages on Intranet; revised and updated as needed
 Resource to other staff for computer and hardware troubleshooting
 Quick to learn new programs

Skills  Excellent Verbal/Written Communications  Superior Customer Service Skills/Front Desk
 Exemplary Team Member  Teach/Train Others
 Strong Interpersonal Skills  Excellent Microsoft Office Skills
 Filing/Organization/Detail-Oriented  Reports, Forms, Presentations, Correspondence
 Flexibility/Adaptability to Changing Business Needs  Effectively Manage Multiple Tasks, Priorities and Deadlines

Employment Office Manager/HR Coordinator CO Dept. of Corrections, Colorado Springs, CO June 2006 – May 2012
History
Administrative Assistant Harrison School District, Colorado Springs, CO November 2005 – May 2006
Quality Control Technician Sun Trust Mortgage, Richmond, VA August 2005 – October 2005
Accreditation Mgr./HR Coordinator CO Dept. of Corrections, Canon City, CO September 2000 – February 2005
Office Manager/HR Coordinator CO Dept. of Corrections, Canon City, CO April 1996 – August 2000
Administrative Assistant III CO Dept. of Corrections, Canon City, CO October 1992 – March 1996
Administrative Assistant I CO Dept. of Corrections, Canon City, CO March 1990 – September 1992
Head Proof Operator First National Bank, Canon City, CO April 1987 – March 1990
Assistant Proof Operator First National Bank, Canon City, CO October 1985 – March 1987
Customer Service Representative First National Bank, Canon City, CO October 1983 – September 1985

Education A.A.S. Accounting Pikes Peak Comm. College, Colorado Springs, CO May 2006 3.7 GPA
Prof. Human Resource Mgmt. Online Certificate, Villanova University February 2004 4.0 GPA

Awards &  Member, Phi Theta Kappa, International Honor Society of the Two-Year College
Achievements  Member, National Dean’s List and Registry
 Colorado Merit Scholarship Recipientxxx-xxx-xxxx Academic Year
 Allen Fund Scholarship Recipientxxx-xxx-xxxx Academic Year
 “Outstanding Employee” reviews from supervisor
 Department of Corrections Staff Trainer (Core Curriculum)
 Colorado Supervisory Leadership Certificate Holder

Last Resume Update July 2, 2015
Address Colorado Springs
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Phone Number lock Locked
Resume File HHowell-Resume.pdf 37.3 kB

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