Professional Summary

Surveillance Manager with more than 13 years overseeing Gaming operations, and personnel in a
large-square foot casino, In-depth knowledge of casino internal controls, operations management and
casino accounting, also to utilize my skills i have learned and improve in anyway possible

Skills
● Trustworthy
● Exceptional communication skills
● Quick learner
● Can Multitask
● security call signs and dispatching
● Proficient in cash management
● Title 31 training
● Shift scheduling
● Security and Risk Management training
● Federal gaming laws knowledge
● Cage operations knowledge
● Problem solving
● Hazardous chemical training
● Valid California driver's license
● Strong interpersonal skills
● Takes direction well
● Certified forklift operator

Work History

July 2004 to August 2008

Housekeeping Inglewood, CA

Housekeeper 2

To make sure you follow your daily work assignment sheet, cleaned carpet,vacuumed, empty trash cans,
sweep, clean windows, wipe off tables, give customer service, maintain a clean and slip free restroom
for 8 hours, experienced in ride on vacuum cleaner and floor buffer/scrubber, power washing, setting up
events. Loading and unloading warehouse and moving pallets, make sure every department is stocked
properly.use forklift to get pallets off of the truck and stack.

August 2008 to December 2012

Hollywood park casino, Inglewood, CA

Surveillance operator

Operates all Surveillance computer equipment, Monitors all areas of the property and closely observes a
target game, staff member, or customer. Ensures compliance with applicable gaming regulations,
reports improper activity or disturbances to supervisor or security team for further investigation, Has
knowledge of commonly-used concepts, practices, and procedures within a particular field, Relies on
instructions and pre-established guidelines to perform the functions of the job, Works under immediate
supervision. Typically reports to a supervisor or manager.

January 2012 to 2017

Hollywood park casino, Inglewood, CA

Surveillance Manager

Dealt with and have knowledge of various casino games such as craps, Blackjack, Pai Gow poker, Pai
Gow tiles, Baccarat, 2 way winner, Ultimate Texas Hold’em and poker. Also have knowledge of all poker
games, 7card stud, Omaha, Texas Hold’em, Resolves guest complaints quickly, effectively and tactfully.
Monitored incoming calls on a high-volume, multi-line phone using proper telephone etiquette at all
times. Install surveillance Equipment, servers, IP boxes & addresses, wiring cameras, pulling cable (cat5),
also have knowledge of digital systems operating units. Also has knowledge of working a scissor lift.

Manages and directs the surveillance department. Organizes routine random surveillance and audits
surveillance as required. Ensures compliance with gaming requirements set by state gaming authority
and local law enforcement. Works with security team to resolve problems and disturbances, Familiar
with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and
judgment to plan and accomplish goals. Performs a variety of tasks, Leads and directs the work of
others. A wide degree of creativity and latitude is expected. Typically reports to top management.

February 2017 to current

Hollywood park casino, Inglewood CA

Surveillance Technician

Installs and removes various types of cameras throughout the establishment. Maintains, repairs, and
installs alarms and cameras. Make sure cameras have clear quality and clarity, familiar with CAT 5 wiring
and running lines, Has knowledge of commonly-used concepts, practices, and procedures within a
particular field. Relies on instructions and pre-established guidelines to perform the functions of the job
typically reports to the director.

Education

2002 Alain Leroy Locke High School Los Angeles, CA

High School Diploma

Certifications

Building and grounds certification

Forklift Certification/propane and electric

Scissor lift certification

Pallet jack certification