• Trouble Shooting
• XCAL Software
• 3G / 4G / LTE/2.5
• Radio Frequency
• System drive test, data collection and analysis
• Traffic analysis
• Field measurement techniques
• Microsoft Office and MapPoint

PROFESSIONAL EXPERIENCE

NexGen Wireless § Denver, CO

Telecom Field Engineer                                                                                                                                           December 2012 – Present

• Ensure isolation on specific sector before performing field data collection
• Post processing and evaluation of system performance and quality (such as signal strength)

• Set-up and troubleshoot measurement equipment

• Conduct Internet speed tests via wireless modem
• Perform 911 verifications, digital/analog calls and handoffs
• Navigation GPS, roof mounted antennas, attenuators/test boxes and a laptop computer with Sprint’s Data Pro software

Comcast Cable § Denver, CO

Communication Technician / Field Audit                                                                                               December 2008 – June 2012

• Performed reconnects, requested and non-pay disconnects and changes of service
• Performed service calls. Reviewed all requested services with the customer in order to ensure understanding and agreement
• Troubleshoot the drop from the tap to the customer’s equipment
• Installed and removed converters in order to provide customer with upgrades or downgrades in service
• Provided written and field assessments