Lead NCR Customer Engineer

Lowes National Rollout Project

July 2016 -January 2017

R esponsible for working on products such as ATMs, PCs, and POS stations and SCO lanes using basic installation, maintenance, and repairs on NCR equipment . P erform ed work on NCR products including POS registers , kiosks, printers , and other back office workstations. Led in site preparation, including installation of cable, staging and building out of equipment, imaging software for SCO's and registers and testing of equipment not limited to low voltage and fiber optics cabling . Maintained all deliverables being shipped back to NCR home office.

TrueNet Communications

OSP Engineer

October 2015 -July 2016

Responsibilities are to QA, QC field crews to assure work being performed meets Google OSP specs and standards. Worked on Google FTTH OSP design verifying make-ready with Construction Mgr and field engineers. Ability to read, intrepret, implement Google FTTH applications and schematics. (BSTCAD,OSPCM). Documents all Google OSP field work completed and coordinates to Google OSP Mgr. Detailed understanding of Google OSP engineering & construction process including OSP/ ISP placing, and splicing. Responsible for identifying issues along fiber backbone regarding installation and construction of fiber OSP design. Confirms all underground vaults and LCP locations and fiber cable placement. Documents all prints and records to tablet of existing backbone fiber cables. Reports to Project manager with all issues pertaining to backbone and construction .

FiberTech Atlanta

February 2011 – October 2015

OSP/ Fiber Engineer / Zayo Contractor

Responsible for performing specialized technical duties in the repair, maintenance, and installation of various fiber optic networks maintained and built by Zayo Communicatiions and AT&T in Atlanta Metro Area. Responds to emergency and non-emergency service calls regarding all aspects of maintained fiber optic networks.Perform manhole and handhole construction,fusion/ribbon splicing, distribution changes of the OSP fiber optic cables.Knowledge of the standards, materials,techniques and equipment used in the installation, maintenance, and repair of OSP fiber optic equipment.Skilled in the operation of specialized maintenance, test, and fusion/ribbon splicing equipment.Knowledge in operating specialized test equipment and ability to interpret test results and understanding loss measurements. Documented all splicing information and providing to appropriate personnel. Install, Terminate, Test and Service all fiber optic equipment that equates to customers premises and all equipment necessary for the delivery of the fiber paths or routes. This includes all equipment; both dark and live fibers between the core network and customer demarc locations. Troubleshoot commercial circuits at the direction of CNOC or NOC engineers to resolve issues such as but not limited to low levels, loss of signal issues. At the direction of Commercial NOC, Commercial Design Engineers, or Commercial Network Engineers, I troubleshoot and maintain proficiency in trouble shooting techniques and the use of test equipment such as optical power meters, EXFO OTDR testing equipment. Also assist with the installation, service and maintenance of core switches,routers, and other related equipment as necessary and directed.

GA Cable and Electric

Low Voltage Tech 3

April 2005 to February 20 11

Installed Voice & Data ,Cat5e, Cat6e, Coaxial, CCTV (Pelco Cameras /equipment), Card Access, Fiber Optics(ST, SC, uni-cam connectors) including but not limited to installation of OSP infrastructure, manholes, backboards, electrical metal tubing, raceway, ladder racks, equipment cabinets, inner duct, equipment grounding, premise copper and fiber optic cabling, power cables, and distribution panels. Pulled Cat5 cables along with OSP fiber backbones terminated /tested on both Ft. Gilliam and Ft. McPherson military bases.

EDUCATION

Telecommunication, LaJuanta, CO

Otero Jr. College, Assoc. of Arts

Telecommunication Management

Oral Roberts University - Tulsa, OK

SKILLS

Testing, Commissioning, Integration Telecommunications equipment,Optical Fiber, Ethernet, VoIP, Wireless Networking, Data Center, Software Installation, Wireless, IP, Troubleshooting, Network Design, Networking, TCP/IP, Computer Network Operations, Core Network, T1, Hardware, Cisco Technologies, Fiber Optics, Routers, Switches, CCTV, POS. (10+ years)

ADDITIONAL INFORMATION

Over 16 years of experience in the telecommunication and networking field; Certified Fusion/Fiber Optics Technician since 2005. Extensive experience building fiber optic fusion splicers, enclosures, mechanical, pigtails. Technical knowledge of fiber optic processes. Working knowledge of fiber optic cable termination(Unicam, Poxy, Fusion, Ribbon). Demonstrated knowledge of broadcast technology and equipment for networks. Reliable in Fiber Cable Termination with connectors. Sumitomo, Fujitel fusion splicing equipment experience. Leviton, Corning splicing procedures which are the most familiar. In-depth knowledge of assembly and alignment components. Knowledgeable of national, local and governmental building code requirement for cable and electrical installation. Experienced in reading blueprints, schematic drawings and sketches.Highly skilled in making well-informed decisions; Familiar with CDMA's, UMTS's, switches, install jumpers, T-1 testing, equipment rack installation, color codes, blueprints/schematics readings. Experienced in central office and wireless network environment. In-depth knowledge of computer programs that deal with word processing, tracking and exchange of information. Ability to maintain a professional image while dealing with extremely stressful situations. Extremely capable of working independently and making decisions based upon established rules and guidelines.