and advanced product knowledge.
Results-oriented Outside Sales Representative who excels at uncovering customer needs, finding
solutions and handling objections.
Highlights
Friendly and cheerful
Approachable
Spanish speaking
Team building expert
Proven sales track record
Goal-oriented
Self-sufficient
Detail-oriented
Exceptional time management
Analytical problem solver
Team leadership
Experience
Red Robin November 2014 to Current
Server
Arlington, TX
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special
requests.
Skillfully anticipated and addressed guests' service needs.
Consistently adhered to quality expectations and standards.
Delivered exceptional, friendly and fast service.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded
guests' expectations.
Effectively used items in stock to decrease waste and profit loss.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Correctly calculated charges, issued bills and collected payments.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Promoted and endorsed the company to bring in new business.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Provided high quality service.Greeted guests in a pleasant and courteous manner.
Howeth Weatherstrip September 2014 to January 2015
Construction
Arlington, TX
Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
Cleaned all construction areas to avoid hazards.
Mentored junior team members, providing guidance on proper techniques and safety.
Completed indoor and outdoor residential and commercial construction projects.
Continually cleaned work areas and equipment.
Arranged and stored materials, machines, tools and equipment.
Cut materials to specified sizes for installation.
Transported materials, tools and machines to installation sites.
Crown Relocation January 2010 to January 2012
Operations Manager
Arlington, Virginia
Answered customers' questions regarding products, prices and availability.
Emphasized product features based on analysis of customers' needs.
Collaborated with colleagues to exchange selling strategies and marketing information.
Acted as customer liaison between sales management and personal accounts.
Responded to all customer inquiries in a timely manner.
Used networking opportunities to create successful, on-going business relationships.
Scheduled and attended at least 5 appointments per week.
Planned and organized routes within territory to maximize efficiency and time in the field.
Shared product knowledge with customers while making personal recommendations.

Education
University of Central Arkansas
Conway, AR, U.S.
Some college