Professional Experience:
Alliance Health Center
Information Technology 2008-2014
Meridian, MS
Troubleshoot, analyzing and repairing computer problems such as desktop computers, laptops and various components/peripherals of an IT network.
Migrated, the entire facility to Windows 7 operating system and deployment kronos.
Provide employee training and instruction regarding basic operation of software and hardware, technical support. Effectively communicate with end-user to identify problems and create solutions.
Ensured functionality of desktop system throughout departments through frequent evaluations and routine maintenance.
Setting up the Active Directory, Group Policy, and create and remove accounts and permissions
Administering and monitoring performance of LAN/WAN network using remote connection tools.
Installed, optimized and configured new servers and application upgrade in existing network environment as per requirements.
Assisted in the timely recovery of data lost due software crash or hardware failure.
Provide multimedia and presentation set-up, training and support.
Running cat5, cat6, and telephone cable to the appropriate departments.
Setting up Servers, Desktop, Mobile Workstations, Network Cabling, Routers, Switches, VPN Network.
Network Mapping, Network issue Debugging & Network Traffic Analysis
TCP/ IP, IPX/SPX Protocols
Alliance Health Center
Materials Management/ Purchasing Coordinator
Collaborates with 3 facilities to order production, materials and supplies
Timely updating, accuracy, and integrity of purchasing records and data
Update suppliers on changes and arranges for effective transitions
Knowledge of receiving, Warehousing, distribution and inventory control
Identifies new suppliers in an effort to reduce costs and increase quality and service
Negotiates best total cost and delivery
Manages inventory levels while ensuring supply availability
Handle with Care instructor, where I deescalate patient that are being combative and shows acting-out behavior. Train all staff members that works with patients on a daily basis
BestBuyMeridian, MS
Counter Intelligence Agent2012 – 2013
Experience with DOS, Windows 9x/ME/2000/XP/Vista or Apple Mac OS.
Troubleshooting of Operating Systems and Internet connection issues
Knowledge of computer hardware diagnostic and troubleshooting.
Software installations and upgrading.
Can install / troubleshoot all computer-related devices (video, sound, modem, printer, scanner, camera, etcetera.)
Avery DennisonMeridian, MS
Warehouse Associate2007- 2008
Inventory management
Licensed Forklift Operator
Replenished office products
Received merchandise and supplies
Entry level data processing
WTOK TVMeridian, MS
Master Control Operator 2006-2007
Broadcasting equipment setup
Verified and edited voice-over recordings
Additional Skills and Information:
Certified HWC InstructorWindow Server 2003
Certified CPI InstructorWindow Server 2012
Microsoft Office SuitesWindow Server 8
Window Suite 95/98, 2007, 2010Computer Troubleshooting
A/S 400Cobol
RPGJava
HtmlVisual Basic
Data EntrySystem Analysis
RPG IICobol II
SQL ServerJavaScript
FrontPage Microsoft Exchange
MS SQL ServerMcKesson
VoIPADP Payroll
Mac OX Operating System