Tower Technician ll June 2014-Present
Total Highspeed Internet Solutions - Nixa, MO
• Work in heights up to 1,200 feet
• Build tower boxes
• Lead operator when excavating for new tower builds
• Install/Maintain/Replace equipment
• Run CAT5 and 6 cabling to all radios
• Advanced in configuring several different brands of radios
• Wrote and established the Tower Technician Handbook for Total Highspeed
• Train new employees
• Familiar with customer installs
• Always on call and ready to work nights
• RF planning and Path analysis
• Execute several tasks a day by staying organized and prioritizing

Team Leader/Ironworker July 2013 - May 2014
B&H Contractors Inc. – Tulsa, OK
· Erected steel structures and pipe racks
· Developed plan of the day
· Trained and supervised co-workers
· Operated heavy equipment
· Upheld all safety procedures
· Quickly and effectively resolved job related issues
Team Leader
CST Storage – Conroe, TX April 2012 - March 2013
· Built steel bolted tanks
· Reviewed safety procedures with crew members
· Unloaded Steel with forklift
· Carried at least 50 pounds while climbing ladders
· Worked in heights up to 200 feet on scaffolding
· Operated man lifts up to 180ft
Customer Service Representative II
Insite Support Services – Nevada, MO February 2011 - March 2012
· Assisted customers with internet and email issues over the phone
· Helped setup new routers using DHCP or Static information
· Used Remote Assist to fix customer issues
· Maintained customer contact for ongoing issues
· Walked customers through setting up new modems
SKILLS
• Proficient in operating a variety of heavy equipment

· Basic understanding of TCP/IP networking, subnet, DNS, and routing
• Comfortable working in heights
• Very organized and able to adapt to change quick ly
• Learn new information quickly
• Great at prioritizing and time management