effective planning, organizational, and communication skills as well as a
solutions-oriented approach to problem solving.

Work Experience:
Dish Network – Charlotte
Satellite TV Technician/Installer July 2015 to present
Installation and maintenance of satellite TV systems, ensuring quality
broadband Internet connection and the education of customers on the
DISH Satellite TV Services and the provision of customer support.

Masina Computer Services – Charlotte February 2015 to July 2015
Lead Technician -- responsible for the maintenance of computer
systems. Service and role includes but not limited to the technical
support, Diagnosing of computer systems, upgrading of system
software and hardware, installation of Windows OS software,
Installation of Application software, Data Recovery, security, virus
removal, hardware install/repair, and the replacement of broken screens
on Mobile Phones/Tablets/Laptops.

Neighborhood Good Samaritan Vocational Center, Charlotte NC.

Volunteer Technician November 2013 to December 2014
Maintained the Institution's computer IP network, performed preventive
maintenance of students' laptop computers, repaired the Institution's
desktop computers.

Gambia Telecommunications Company Ltd January 2002 to May 2013
Preparation of human and capital budget for the department.
Procurement of Telecommunications Equipment for the department.
NOC Engineer responsible for the creation, commissioning and
monitoring of E1 circuits on System One Soft Switches.
Installations, commissioning and maintenance of Microwave Radio
Systems, Primary Multiplexers and Leased Circuits.
scheduling and preparation of work plan for team, Train junior staff on
the job.
Maintained work records and produced reports for my line manager.
Programming of computerized switches and switch boards (PABX) to
provide requested features.
Analyze test readings, computer printouts and trouble reports to
determine equipment repair needs and required repair methods.
Inspected equipment on a regular basis in order to ensure proper
functioning.
Assembled and installed communication equipment such as data and
telephone communication lines, wiring, switching equipment, wiring
frames, power apparatus, computer systems and networks.
Maintain high standards of excellence.

Education:

Gambia Telecommunications and Multimedia Institute Kanifing, The Gambia

Diploma in Telecommunications and Electronics Engineering 2000 - 2002

Significant courses included: Mathematics, Electronics, Switching, Transmission and
Communications Studies.
Graduated top of a class of 20

Additional Training and Certifications:
Training on CISCO Systems (CCNA)
Computer Repairs (A+)
Ecole Superieure Multinationale Des
Telecommunications.
Dakar, Senegal.

Operation and Maintenance of
Alcatel A9600LSY Microwave Radio,
Lannion, France

Operations and Maintenance of
AIRMUX-400, MP-2100, VMUX -2120
RAD Data Communications
Tel Aviv, Israel

Operations and Maintenance of
OptiX RTN 600 Microwave Radio
Huawei University
Shenzhen, China

Structured Cabling, Network Installation and
Management course.
Kenyan college of Communication Technology.

Hobbies: Installation of satellite systems for the reception of FTA Digital Video
Broadcasts.

References: Sulayman Kujabi
Senior Manager Gambia Telecommunications Company LTD.
Tell: (+220)xxx-xxx-xxxx

Patrice K. M. Ognondo
Director Neighborhood Good Samaritan Training Center
Tell:xxx-xxx-xxxx

Babucarr S. Jawo
Director Masina Computer Services
Tell:xxx-xxx-xxxx