System Administrator

Conway Logistics

 Site Network Administrator                                                                                      7/2013-4/2014

  • Performs maintenance, trouble-shooting, repair, and upgrade hardware and software
  • Manage, installs, and maintains Cisco network, Avaya telephony systems, and printers
  • Inspect, diagnoses, and repair peripheral equipment, printers, and computer workstations
  • Design TCP/IP sub-networks and establish router configurations
  • Create, configure, and monitor access of servers, routers, firewalls, stress tests
  • Installs and manages cable and wiring for voice/date systems and networks
  • Provide on-site users assistances and trainings, manage Warehouse Management System
  • Monitor Microsoft servers application such as Exchange, DNS, Share Point, and Active Directory
  • Manage end user accounts, permissions, access rights, remote access, and security complianceat&t Inc                                                                                          1/ 2000 – 7/2013                                                                     Communication Technician                                                         8/2006 – 7/2013
  • Tele-communication Technician / Service Technician (3 different job title within at&t)
  • Test, maintain, and de-bug communication network backbone malfunctions
  • Install and sync-up U-verse fiber optic TV line and all Tiers(T1) Hi-cap circuits in central office
  • System Technician                                                                               2/2002 -8/2006
  • Provision, maintain, and troubleshoot Frame Relay and ATM circuits for discrepancies
  • Configure Alcatel, Lucent, and Cisco Switches, and build PVC in central office
  • Install, repair, and maintain all telephony, fiber optic and cable equipment
  • At the ATM/Frame Relay call center answer phone call, grab ticket and solve problem at daily basic
  • DSL Technician                                                                                      1/2000 – 2/2002
  • Install DSL data and voice line to customer specified location, repair and troubleshoot DSL related issue
  • Troubleshoot for latencies and bouncing circuits in all physical and logical layers
  • Provide technical supports in person or over phone to customers
  • Run cable wiring in home, poles, and manhole ServiceTec Intl, Inc.                                                                                                 2/1997 – 1/2000
  • Computer System Administrator/ Support Analyst
  • Administrated Multi-User System Equipment (MUSE) networks for all airline baggage system
  • Located and isolated network glitches and repair any network server issues, install new soft wares
  • Installed and configured Novel networks and Windows servers network, TCP/IP, DNS, DNCP
  • Coordinate with vendors for parts and software purchases
  • Resolved trouble tickets for computer malfunctions and software problems
  • Maintained minimum downtime on all LAN networks, isolated bottlenecks and re-routed traffics
  • Upgrade, repaired, and troubleshoot network systems and boarding pass printers,
  • Maintained and supported American Airline Sabre Network System and token ring configuration
  • Created various downtime reports for management, update procedure manuals as required
  • Performed system backups, and database maintenancePollywell Computer Inc.                                                                                         8/1995 – 2/1997            


  • Computer Technician
  • Assembled personal and business computers, installed additional components as required
  • Installed and configured Window operation system such as Windows NT, Workstation, and Server
  • Installed, and troubleshoot any Window operation system soft wares
  • Troubleshoot and repaired desktop support issues via phone, and in person
  • Customized specific computer for disk array servers, video editing, LAN Network,
Last Resume Update May 23, 2014
Address stockton, California
E-mail lock Locked
Years Experience 19

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