February 2012 - Present Verigent New York City, NY
Project/Vendor Manager/ Installer
Implementation and maintenance of all equipment installed inVerizon offices
Engineering detail; monitors, analyzes material and installation of equipment
Prepare performance analysis report
Responsible for project manager activities and operational results
January 2008 - December 2011 Verizon Network Services Brooklyn, N.Y.
Specialist (Quality Assurance)
Responsible for project managing the activities of the Network Engineering, Network Operation

and National Operation for financial and operational results.

Managed the implementation of departmental and industry policies, procedures and programs

Reported directly to Network Service Engineering , Network Operation and National Operation

Tracked, analyzed and monitored all performance measures and all aspects of performance

assurance

Included regional tactic and cost analysis, job performance and forecasted for over 250 Northeast

and Southeast Engineers and Management Teams.

Liaison between Network Engineering, the Network Operation and National Operation to ensure

all guidelines and policies were being administered.

Maintained, approved and tracked all departmental training.

June 2001 - January 2008 Verizon Network Services New York City, NY
Central Office Field Team Leader
Project managed and designed the implementation of equipment installed in Verizon Central offices
Lead large project teams.
Identified the appropriate resources needed and develop engineering plans, schedule and budget with internal and external vendors.
Coordinated and executed projects in a fast past work environment.
Provided technical leadership and subject matter expertise across multiple large scale installation initiatives.
Monitored and analyzed project progress, schedule, financial expenditures, contract assessment, engineering detail, material and the installation of equipment. Accountable for project results.
Exercised considerable judgment in developing methods, techniques and evaluation criteria.
Prepared presentation of job status and result to senior management and cross function engineering departments

May 1996 - June 2001 Bell Atlantic /New York Telephone New York City, NY

Central Office Technician, Material Systems Technician

Assisted New York Telephone customers with billing inquires and product sale.

Planned, monitored, scheduled and coordinated 450 associate employee schedules.

Prepared Performance Analysis Reports.

Administered the Bell Atlantic payroll process and Absence Control and Tardy Control Plan.

Acted as a liaison to Human Resources and the Absence Benefit Center.

Attended weekly grievance procedures.

EDUCATION

June 1996 Pace University New York City, NY
Bachelor of Science: Computer Technology

SKILL SET Microsoft Office, Word, Excel, and Powerpoint. Adbobe System
Knowledge of T Berd equipment, EXFO experience. Knowledge of Telecom GRE

Last Resume Update January 19, 2016
Address New York
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Phone Number lock Locked
Resume File lavjenn1.doc 23.5 kB

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