*Performance and optimization test on Pre-launch Network.
*Field Testing Engineer for validating handset performance in live network environment.
*Conducting site shakedown.
*Conducting cluster drive.
*Responsible for conducting radio frequency parametric testing as per the standards and requirements.
*Handle the tasks of optimization and validation RF Drive and post processing of data.
*Performed drive tests and sector verification tests.
*Good understanding of LTE architecture.
*Basic Knowledge of Analyzing Drive testing data and live network log collection.
*Ability to prepare and professionally and present analysis reports.

Customer Service Manager
CAM Transfer Irvington, NJ
December 2008 – October 2014
Job Role:
*Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
*Answers the telephone promptly and provides friendly, helpful service to customers.
*Counts cash from each registers money bags, bundles money and puts in safe.
*Opens registers and verifies amount of money left in drawers.
*Sends sales to corporate.
*Responsible for daily banking deposits.

Assistant Manager 
Walgreens East Orange, NJ
May 2006 – July 2011
Job Role:
*Under the direction of the store manager, oversee the operation of a Walgreen store.
*Greet customers and clinic patients, and offer assistance with products and services.
*Resolve customer complaints and help respond to customers’ special needs.
*Perform and supervise merchandising by planning and ensuring the implementation, sets, resets and revisions.
*Supervise the receiving, stocking, pricing, returning, and transferring of merchandise.
*Ensure training of team members and provide coaching and mentoring.

COMPUTER and TELECOMMUNICATIONS SKILLS 
Office software: MS Office 2003, 2007 and 2010
Design: Adobe
Wireless Network: GSM, GPRS/EDGE, WCDMA, LTE
Operating System : - Windows XP, Vista, 7 & 8.
- IOS 7 & 8
- Linux and Solaris

Navigation Software : -MS streets and strip
-MapInfo,
-GoogleMap

RF Optimization Software : JDSU

EDUCATION
Computer Science A.S.
Essex County College 2016

Miami Norland High School
High School Diplomat 2007

ATTENDED TRAINING
October 2014 - NSN LTE Shakedown, Tuning and Deployment
January 2014 - NSN Equipment Training - Integration

LANGUAGE SKILLS 

Creole – Maternal Language
French – Maternal Language