Albuquerque, NM

Eastern University of Roswell 2007
Roswell, NM

Experience:
Two Men & A Truck PRESENT
(Mover/CSR) xxx-xxx-xxxx
Proactively resolve customer concerns, complaints or customer service issues
Assists with the pick-up (loading), transportation, and delivery (unloading and placement) of household goods in accordance with established procedures and protocols
Routinely involves lifting, movement and placement of heavy items by hand or with the assistance of handling equipment
Reports directly to team lead adhering to all company policies and safety rules
Responsible for selling TWO MEN AND A TRUCK® services to expand clientele
Follow-up with customers post-move to ensure satisfaction

Leaping into Action Albuquerque, NM
(Blood Carrier/Customer service rep) xxx-xxx-xxxx
Managed and took care of blood samples
Handled car expenses’
Documentation on blood and travel time
Drove to different hospitals in New Mexico
Emergency and non emergency drop offs

Allied Barton Security Albuquerque, NM
(Security Guard) xxx-xxx-xxxx
Ability to carry out and explain verbal and written instructions
Insuring that buildings are properly locked, and that no unauthorized personnel were to be in restricted areas
Maintained records, and information using computer equipment

Sprint Albuquerque, NM
(Retention/customer service) xxx-xxx-xxxx
Provide support for customers facing challenges with a company's products or services.
Troubleshoot, investigate and resolve customers' questions to maintain customer satisfaction
Provided friendly, easy to understand troubleshooting guidance for all inquiries resulting from handset or data devices and technical service issues.

Certification’s, and Awards:
C.P.R Certified xxx-xxx-xxxx
OSHA Certified xxx-xxx-xxxx
Deans List 2007