Project Manager - PMP, PMI-ACP

Provide contract program management for the Experis embedded team at ExactTarget for implementing a cross-channel digital asset management environment.
Use JIRA and MS Project to track and monitor task activities and to produce reports for management
Use strong personal skills for team building and performance in a customer-focused environment

Bernard Marc Cadden, PMP, Carmel, Indiana 6/2013 - 1/2014
Provide contract project management and technical guidance for clients, using waterfall and Agile methodologies as appropriate for the situation.
Open to contract opportunities (W2, 1099, soon Corp-to-Corp), as well as full time employment.
Able to handle concurrent multiple smaller engagements to accommodate startups and small business

bcForward (at HP - Indiana Medicaid Acct), Indianapolis, Indiana 6/2012 - 5/2013
IT Project Manager - Decision Support System Migration
Provide contract project management and technical guidance for the INXIX Medicaid Account using MS Project within a PMBOK-based PMO structure.
Manage the HP migration of the Decision Support Sytem (data warehouse) to the new Indiana EDW; team includes over 25 members from external vendor resources, Indiana state officials from OMPP, and HP Internal management and staff (base estimate exceeds 2500 hours).
Manage several smaller projects of Mentor as appropriate, using Infrastructure SME experience.
Managed the HAF Automation (Hospital Assessment Fee) application project using Agile tools and processes

Art Bank (in the Mass Ave Art District) Indianapolis, Indiana 5/2009 - 11/2013
Exhibiting Artist and Consultant
Provide technical expertise for computer initiatives and project management for art-related community service projects.
Performed disaster recovery on Art Bank computer systems; implemented routing and wireless Internet.
Produced and delivered several commissioned pieces, and produced Christmas cards for businesses.
Work in producing original art in oil, pastel, and watercolor

Pinnacle Technical Resources (at Wellpoint), Indianapolis, Indiana 5/2010 - 10/2010
IT Project Manager - GA/VA Migration
Provide contract project management and technical guidance where appropriate for the Virginia National Service Center, including IVR support, using PlanView and MS Project within a PMBOK-based PMO structure.
Led virtual teams of over 80 members in migrating 44 major National accounts into the Richmond, VA NASCO Service Center, compiling and assessing requirements from business partners, including off-shore outsource contractors, satisfying PMO documentation deliverable requirements.
Uncovered major gaps in BA requirements that could have derailed the project ($5.5M) and worked cooperatively with various BA-s and department PM-s in developing a corrective action plan. As a result, the project concluded successfully and on time.
Coordinated with voice systems (IVR) to provide user self service, saving thousands of manhours of CSR involvement, and with IT desktop support for CTI and call routing and timely project deliverables.

National Government Services (Wellpoint) Indianapolis, Indiana 2/2004-6/2009
Infrastructure Services Advisor/Project Manager
Provided project management for the Infrastructure component of the NGD project for CMS (i.e. Medicare), working with a variety of external contractors and internal departments in a regulated, secure operating environment. Worked directly with components of CMS on performance and cost-savings projects, employing PMBOK, CMMI, and MS Project.
Implemented NGD infrastructure Configuration Management project (BladeLogic, Rational Tools) for positive ROI on >$200K outlay.
Earned my PMP, as PMP certifications were helpful in CMS bid processes
Managed project for security event monitoring of Infrastructure using ArcSight (>$100K)
Coordinated and managed every NGD application software release from 2/04 through 6/09; almost 400 successful projects.
Earned CMMI Level 3 SCAMPI appraisal on the Appraisal Team; project manager, SCAMPI Gap Closure.
Provided CMS with guidance, improving data communications + operating cost-savings of over $1.5M/yr.
Initiated and led a series of internal PM roundtables, improving communication of project information.
Initiated + implemented -Guide for Contractors to the NGD Contract Activation Process- project, resulting in exceeding CMS contract expectations for NGD deployment with early project deliveries, using iterative techniques for rolling out deliverables (kaizen and agile concepts).

Rexnord Corporation Indianapolis, Indiana 7/1994-1/2004
Lead Systems Engineer
Provided project management expertise following a mixture of TQM and CPG methodologies, and senior leadership in mainframe, midrange, and desktop computing to deploy and support LAN/WAN applications and systems programming in a team of systems engineers and business partners. Duties included budget and supervisor activities.
Managed implementation of the Rexnord continental WAN, saving 10% on telecom costs + improving capabilities. Led integration of the Rexnord WAN (over 37 sites) and Citrix application into the Invensys global WAN, adding new sites in North and South America, Europe, and Asia (> 75 team members).
Provided technical leadership for multi-platform storage management, backup, and disaster recovery.
Produced fault-tolerant systems, procedures for Operations, cutting downtime and costs.
Managed projects and business contacts using project management tools such as MS Project and Visio.
Managed deployment project for over 40 Cisco routers, switches, and firewalls while exceeding the 99.5% availability threshold during the deployment process.
Initiated and implemented migration from Tymnet to an Internet web-based customer access system; this application development project resulted in saving over $50,000/year, and increasing online distributor customers by over 30%, and resulting sales via network by 50%.
Provided leadership in implementing lean enterprise into IT (kaizen events), part of an ISO 9001 effort.
Implemented Supply Chain software (SAM) and worked directly with the Director of Purchasing in tailoring the product to produce analysis reports to pro-actively support Just-in-Time Lean Enterprise ordering.
Managed multi-vendor project implementation and on-going programs.
Managed programs and projects for the department on change management team and disaster recovery team, including business continuity planning.

Other Professional Experience
IT Consulting Cincinnati, Ohio
at Cincinnati Gas & Electric Company/Square D Company/GMAA
International Support Center Telecommunications design and procedures. Novell support. Disaster recovery planning and parallel configuration specification. Accounting design and tax records preparation for IRS 501(c) filing status.

Community Mutual Blue Cross & Blue Shield Cincinnati, Ohio (>10 years)
Lead Systems Programmer (Online Systems) / Advisor (Systems Security)
Supervised and developed 5~9 professional technical staff members in a leading edge environment, while designing, planning, and managing numerous projects, using TQM. Charged with technical responsibilities for business initiatives with senior executive teams.
Designed + implemented multi-level security architecture, exceeding board and auditor requirements.
Managed the deployment of the security architecture, interfacing with directors and vice-presidents from all operational departments, satisfying the external auditors and board of directors.
Supervised Online Systems and Systems Security, mentoring staff, and assisting withbudget planning.
Implemented hotsite disaster recovery plan, with enterprise business continuity plan, and change management (Endeavor).
Managed mainframe storage capacity, tracking growth and projecting proactive storage expansion.
Produced training, procedures for the Help Desk, maximizing applications uptime.
Represented company in a national multi-company consortium for Medicare-s MCCA.
Coordinated successful consolidation of the Worthington (OH) data center to Cincinnati.
As CICS and IMS DB/DC Systems Programmer, reduced network traffic by 70% and response time 25%.
Implemented and tested FEP batch and online programming changes within stringent or sudden government timelines

Gold Circle Stores (Federated Stores) Columbus, Ohio
Senior Systems Programmer
Installed and optimized IMS DB/DC retail systems covering 50 stores in 6 states.
Migrated company systems from base IMS DB/DC to enhanced IMSv3, shrinking downtime from 4~5 hours to minutes per outage.
Designed and configured parallel system to eliminate downtime during seasonal change-over semi-annually.

The Ohio State University Columbus, Ohio
Systems Analyst/Senior Programmer and Research Statistical Support, on the faculty of the College of Medicine.
Pharmacy Technician, Ohio State University Hospitals.

Education and Professional Accreditations
PMP- Certification #284793
PMI-ACP- Certification #1675658
Cisco certifications - CCENT #CSCO11995111
M.S. in Computer Information Systems, with Honors, University of Phoenix
Awarded CDP by Institute for Certification of Computer Professionals (ICCP)
B.S. Computer & Information Science, The Ohio State University

Hardware/Software

Mainframe (IBM z/OS), Windows/Intel platforms (HP and Dell server farms, and desktops), Sun Systems,
MVS (z/OS), Windows - Server 2003, Server 2008, XP, Vista - Citrix Metaframe, Solaris, Novell Netware,
COBOL, C++, PL/I, Assembler, IMS DB/DC, CICS, VTAM, NCP, DF/HSM, DMS/OS, PlanView,
Dell SAN, VMware vSphere 4.1, iSCSI, RightFax, , Cisco Networking, BladeLogic, Rational Tools, ArcSight, CA/Unicenter, Veritas Backup Exec, Endeavor, MVS Utilities, Microsoft SharePoint, JIRA, Trello,
Microsoft Office (Outlook, Word, Excel, PowerPoint, Access, Publisher, Project, Visio),
Project Management Methodologies (RUP, waterfall, PMBOK, SDLC, Agile, Kanban, servant-leadership)

Affiliations & Other Relevant Experience

Active Member, PMI and PMI Central Indiana Chapter, and MPUG (Microsoft Project)
Participate in triathlons, half- and full- marathons, adult soccer and referee
Exhibiting Artist - The Art Bank in the Mass Ave Art District - Indianapolis
Gloria Dei Choir - Our Lady of Mount Carmel
National Board of Directors, Soccer Association for Youth; member - USSF National Coaching Committee
National Soccer Coaches Association of America - National Diploma
Central Indiana Chapter of the National Systems Programmers- Association (NaSPA) - President
Founding member, International RACF Users Group; participant, Vanguard RACF conferences
State Program Manager, Ohio Jaycees
Past President, Gahanna (OH) Jaycees

Last Resume Update December 31, 2014
Address Carmel
E-mail lock Locked
Phone Number lock Locked
Resume File Marc-Cadden-IT-PM-Agile-2.doc 72 kB
Spanish Speaking? No
Willing to Relocate? No
Years Experience >10 years

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