

WORK EXPERIENCE
October 2014 – Present Comm-Works – Network Provsioner – JPM Chase Project – Contract
Daily Responsibilities:
Verification of address and install dates from the initial request for service. Send out ASR’s to IXC’s and CLEC for all new data and voice circuits. Follow up and monitoring all active ASR’s. Verify that the location for new service is ready for telecommunications which would include entrance facilities and power ready. Coordination of all order requests including the test/turn up of all network. Services, coordinating cut dates with both internal and external groups, and communicating all information through appropriate channels to meet project deadlines. Communicate confirmation of order completion to appropriate groups. Update all databases with new Circuit ID’s and Telephone Numbers, etc. Netpro and Sharepoint updates.
July 2008 – March 2014 –Oxford Global Resources, Kineticom, Axcent Networks - Granite Support/Design Engineer
AT&T Mobility - Contract - NE Region
High Utilization PM
Design circuits for UPNY and New England Region
Design Ethernet path designs and segments, load cards and shelves.
Design from MSN to Node B in Granite for launches and augments, Network Design, IMT’s, port mapping, SONET Design, DS3 Design, Trunking, E-911, DS0, DS1, Ethernet, Granite XNG Integrity, Building Segments, paths, equipment. Granite inventory, capacity and Carrier adds, creating revisions for rehomes, etc. ATM Networks, special projects, Granite XNG clean up.
Network Engineer, Provisioner July 2005 – July, 2008 Oxford Global - Verizon Wireless - Contract | Lewis enter, OH
Assign CFA Assignments, Network Design, Provision T1’s , DS3's to cell sites , raw land and collocations, DS3 inventory, site walks, construction and telco coordination, Capacity and Carrier adds, disconnects, EVDO, Sonet, DS3's, trunks, T1's, point to point circuits, OTN. Project Manage several projects at a time for Site Development, IT, Construction and Facilities, Special Projects, rehomes, rolls, E911, etc. ASR's, path, segment, shelf, XNG. ATM Networks
Network Design Engineer II/Cell Site Provisioner/MgmtJuly 2002 - July 2005 Alamosa PCS - Contract | Leawood, KS Telecommunications Services
CFA Assignments, Network Design, Provision T1’s to cell sites , raw land and collocations, DS3 inventory, site walks, construction and telco coordination, Capacity and Carrier adds Provisioning OC's, DS3's, trunks, T1's, point to point circuits. Manage several projects at a time for Site Development, IT and Facilities, Special Projects, rehomes, etc. Mechanized company for placing ASR's. ATM Networks
Network Provisioner/Engineer August 2001 - April 2002 Verizon Wireless - Contract | Bellevue, WA
Responsibilities – Ordering and Provisioning OC, DS3, DS1, DS0, Trunks, E-911, SS7, conversions, network engineering, and forecasting. Provisioning circuits through the Xpercom, Xperweb and Xperworx tools also create data such as segment which is the span, the path data where the facilities are assigned such as switched port termination, echo canceller and CFA. Circuit Facility Assignment DS3 and OC-N) Xperworx-assign the work order and tasks as well as assign to a specific groups queue. Building paths and segments as well as equipment and generating work orders in Xpercom. Conversions, change outs, Market Launches, 3G, and Project Management of new and existing cell sites. ATM Networks. Systems used, XNG, TIRKS
Project Management Engineer/Backhaul Coordinator March 2001 - August 2001 Alamosa PCS - Contract | Lubbock TX and Leawood, KS Telecommunications Services
Project Managing Facilities issues. Project Manage Vendors and Contractors in all aspects of launching networks in multiple markets. Charged with the launch of markets in 4 states and all that goes with launching several cell sites, 911, trunks, T1's, Microwave by the specified launch date. Ordering circuits and submitting ASR's, tracking circuits and ASR's, Circuit Design, Network planning (forecasting). Creating trackers and summaries for Senior Mgmt. ATM Networks
Network Provisioning Coordinator March 2000 - March 2001 Access Point, Inc. - Laid Off | CARY, NC
Responsible for provisioning the network elements needed to become a CLEC. This includes provisioning, contract negotiations, OC Systems, SONET, DS3, DS0, T1's SS-7 links, NPA NXX’s, CLLI Codes, reciprocal trunks, local trunking and lines, customer T1’s, tandem trunking, project management, sending ASR’s to all independents to have all end offices opened up behind each tandem, and circuit design for the entire network. Used Access Service Requests (ASR) to provision network as well as read Mechanized Design Layout Records (MDLRs). Worked with external vendors to ensure that work is processed and completed. Work closely with performance engineers and translations personnel to maintain equipment and network inventory and generated and updated status reports. Created switch tracking data base for inventory and reports as well as doing some translations in DMS 500 Switch to assist Translations Engineer.
Engineer
October 1999 - March 2000 MCIWorldcom - Contract | Durham, NC
Hyperstream Frame Relay Database cleanup in OS/2 using Telenet, Product View,
Product View Plus, Netpro, Coms, Csm, 3270
Provision and troubleshoot circuits and switches by performing CIR changes,
adding and removing tuples, creating trouble tickets, and Pvon orders
Check circuits to ensure that they are properly installed, and to ensure customers are properly charged
NACC Customer Service Consultant October 1997 - October 1999
GTE South/Verizon | Durham, NC
Assistant National Access Associate-NACC
Responsibilities: Analyze customer request for access services and advise
customer on correct ordering information. Recommend options using technical
expertise of GTE network capabilities, product solutions and tariff
interpretation. Research, analyze, and resolve billing inquiries, claims, and
disputes. Authority to negotiate payment plans for balances up to $100,000 for
periods up to 6 months without additional approval. Interface directly with the
customer to insure closure to customer request. Systems used, EXACT, TIRKS
Senior Administrative Associate May 1994 - October 1997
Lucent Technologies | Durham, NC
Senior Administrative Associate/Customer Response Center (National Accounts)
Responsibilities: Receive and dispatch all warranty call on a 24/7 basis,
provide daily updates ad follow-up on all calls and closures to CRC Manager and
customers as needed, billing/cost administration, serve as a liaison between
technicians/sub-contractors and customer, data entry/data base and file maintenance.
of all national Account warranty dispatches. Support military accounts
personnel in dispatch and file maintenance.
Lucent Technologies Services Company, Inc.
(Formally AT&T Technical Services Co.)
Fleet Administrator – Assistant
Responsibilities: Updating and tracking monthly vehicle expenses, informing new
drivers of their responsibilities; company policies; reassignment of vehicles;
verifying monthly credit card invoice charges; accident reports; tracking of
motor vehicle records and maintenance on all leased and company owned vehicles;
train other employees on various computer software and graphics.
AT&T Technical Services Company, Inc.
Contract Administrative Assistant
Responsibilities – Contractor contact; updating change orders and modifications
from the Government; dealt with bid packages and fulfilled requirements for
preparing a bid package; worked on Government project at home office in
Greensboro, NC (2 month assignment)
AT&T Services Company, Inc.
Administrative Assistant
Responsibilities – All aspects of payroll and Human Resources, including but not
limited to, updating employee files; bi-weekly and monthly payroll reports;
compilation and distribution of new employee hire packets; resolving payroll
problems; tracking of each divisions expenses; updated resume database
(Recruiter)
SKILLS - Circuit design, ASR's, NETPRO, EXACT, Microsoft Office, Vendor Relations Telecommuting, FOC, TIRKS, CSG, Prime Access, QORA, Wireless , Ethernet , T1, DS0, DS3, Sonet, XNG, Granite, Xpercom, Provisioner, Broadband, Transport, Project Coordination, Project Management, Provisioning Coordinator, E911 Coordination, Trunking, Switched, Long haul, Specials, TBS, Circuit Inventory, Excel,m Word, Powerpoint, Visio, .
Last Resume Update | May 23, 2016 |
Address | Wooster |
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Phone Number | ![]() ![]() ![]() |
Resume File | Young-Resume.doc 38 kB |